CRM SOFTWARE ( LEADSQUARE )
RAKESH DAGUR
CUSTOMER SUPPORT EXACUTIVE
Jaipur,RJ
Summary
Perfect Customer support Executive with 2 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
2
2
years of professional experience
Work History
Sales Executive
EDUAURAA TECHNOLOGIES PVT.LTD
MUMBAI, MAHARASHTRA
11.2020 - 07.2021
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
- Resolve existing customers issues .
- Inbound & outbound both type of calls handling
- Maintained detailed records of sales progress.
INDIAMART PROCESS TRAINEE
VIKALP OUTSOURCING SERVICES PVT LTD
JAIPUR, RAJASTHAN
11.2019 - 10.2020
- Used Microsoft Word and other software tools to create documents and other communications.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked flexible hours; night, weekend, and holiday shifts.
- Clients issue resolved on time
Customer Care Executive ( ZOMATO )
TELEPERFORMANCE
JAIPUR, RAJASTHAN
05.2018 - 10.2019
- Customer issues resolving on inbound calls
- Coordinate with technical team for customers issues resolving on time .
Education
B.TECH - Mechanical Engineering
NIRMAL HAPPY SR.SEC. SCHOOL
HINDAUN CITY 07.2014 - 08.2018
Skills
Customer issues resolving ability
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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I enjoy to resolve customer issues
Whenever customer approach me regarding product service issue , First of all I try to attend properly & listen his issue carefully then try to solve his issue as soon as possible & update him properly . This whole process give me a deep satisfaction & motivation .
Date of Birth
2 Oct. 1995
Timeline
Sales Executive
EDUAURAA TECHNOLOGIES PVT.LTD
11.2020 - 07.2021
INDIAMART PROCESS TRAINEE
VIKALP OUTSOURCING SERVICES PVT LTD
11.2019 - 10.2020
Customer Care Executive ( ZOMATO )
TELEPERFORMANCE
05.2018 - 10.2019
B.TECH - Mechanical Engineering
NIRMAL HAPPY SR.SEC. SCHOOL
07.2014 - 08.2018
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