Rakesh Gour
Nagpur
Summary
Experienced and goal-oriented Sales & Relationship Manager with over 10 years in telecom and automotive sales. Currently working at Maruti Suzuki Automotive Pvt Ltd. Skilled in handling customer relationships, increasing sales, and managing field operations. Strong record of bringing in new customers, keeping them satisfied, and working well with teams.
Overview
13
13
years of professional experience
Work History
Relationship Manager
Maruti Suzuki Automotive Pvt Ltd
Nagpur
07.2023 - Current
- Managing client relationships and ensuring top-notch customer service in the automotive sector.
- Handling pre- and post-sales processes including test drives, documentation, and finance coordination.
- Achieved consistent monthly sales targets and increased customer retention through trust-building strategies.
Airtel
Field Sales Executive (FSE)
Nagpur
01.2015 - 01.2020
- Led B2C and B2B sales initiatives for prepaid/postpaid mobile services and broadband.
- Consistently surpassed sales targets and contributed to significant regional revenue growth.
- Provided on-field support and engaged in customer relationship enhancement programs.
2012
Idea
Nagpur
02.2012 - 02.2015
- Managed SIM activations, recharges, and plan sales through field visits, cold calls, and local promotions, consistently meeting sales targets.
- Resolved customer issues, built strong relationships, and collaborated with retailers and distributors to improve product availability and brand presence.
Education
Bachelor of Commerce (B.Com) - Commerce
Dada Ramchand Bakhru Sindhu Mahavidyalaya
Nagpur 07-2014
Skills
- B2C/B2B Sales
- Customer Relationship Management
- Automotive Sales
- Field Sales Operations
- Lead Generation
- Client Communication
- Negotiation
- Team Collaboration
Languages
Hindi
First Language
English
Beginner (A1)
A1
Marathi
Intermediate (B1)
B1
Timeline
Relationship Manager
Maruti Suzuki Automotive Pvt Ltd
07.2023 - Current
Airtel
Field Sales Executive (FSE)
01.2015 - 01.2020
2012
Idea
02.2012 - 02.2015
Bachelor of Commerce (B.Com) - Commerce
Dada Ramchand Bakhru Sindhu Mahavidyalaya
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