Pooja Gupta
Bangalore
Summary
An effective communicator possessing excellent presentation & soft skills with honed marketing management, logical and problem-solving abilities. Recognised for successfully meet targets, proficiently formulating and implementing budgets, building high-performing teams and nurturing fruitful relationships with customers.
Overview
5
5
years of professional experience
Work History
Relationship Manager
Nobroker Technologies Pvt Ltd.
Bangalore
03.2023 - 07.2024
- Managed a team of 10 sales executives, providing guidance, training, and support in achieving sales targets
- Conducted regular training sessions on sales pitch and closure techniques to enhance team performance and ensure consistency
- Held weekly sales review meetings with all executives to discuss progress, address challenges, and strategize for improved results
- Exceeded expectations by delivering a lead to visit percentage of 10.2% on marketing leads in the first month (compared to the expected 7%)
- Consistently maintained a weekly visit-to-closure ratio of over 20%, surpassing the expected 15%
- Delivered a remarkable total revenue of 2.75 Crore in a mere 2-month period, showcasing strong sales and business acumen
- Efficiently delivered a lead to schedule rate of 6%, surpassing the industry standard of 4% across the vertical
- Maintained client correspondence, preferences and sales on CRM systems for sales and marketing
- Working as a Relationship Manager in Builder Channel in Pre Launch Projects for Bangalore, Mumbai and Pune.
Sr. Pre Sales Associate
Byju's Think & Learn Pvt. Ltd.
Bangalore
05.2021 - 03.2023
- Worked across 50+ cities of Gujarat, Bangalore, Bihar and North East under strict weekly targets to consistently meet changing sales targets put forward by company and delivered an annual revenue of more than 1.5 cr
- Connecting with potential customers via cold calling, set up meetings, counsel the students and parents on Byju's unique way of learning and assist them to become premium subscribers
- Maintaining the order punching cycle and tracking the order status along with providing regular mentorship to the students
- Worked on various sales model Inside sales and DTA sales
- Built strong relations with the customers to ensure customer satisfaction
- Achieved every month's sales targets & earned incentives and other perks.
Business Development Associate
Vedantu Innovation Pvt Ltd.
Bangalore
07.2020 - 02.2024
- Worked across Pan India under strict weekly targets to consistently meet changing sales targets put forward by company and delivered an annual revenue and achieving incentives
- Connecting with potential customers via cold calling, set up meetings, counsel the students and parents on Vedantu way of learning and assist them to become premium customer
- The role is about of Cold calling & Booking premium and quality leads
- Achieved every day talk time target, Booking target and Sales target for the organisation and earned incentives and Rewards.
Back Office Associate
ICA Edu Skills Pvt Ltd.
Kolkata
01.2020 - 05.2020
- Accurate data entry, database management, and maintenance of records
- Effective written and verbal communication, email etiquette, and customer service
- The role is to onboard new students and provide all formalities smoothly regarding the ICA courses
- Providing certificates to students with their respective courses
- Need to understand students needs and accordingly need to solved their queries on a real time basis.
Education
Master of Arts (English) -
Netaji Subhas Open University
Skills
Sales Technique B2B and B2C Sales
CRM Expertise (Lead Squad, Univw )
Effective Communication Skills
Strategic & Critical Thinking
Sales-Driven Mindset
Product Expertise
Customer Service
Problem Solving
Results Oriented
Team Leadership
Self Motivated
Problem Solver
Sales Demoing
Marketing
Languages
Hindi
English
Bengali
Timeline
Relationship Manager
Nobroker Technologies Pvt Ltd.
03.2023 - 07.2024
Sr. Pre Sales Associate
Byju's Think & Learn Pvt. Ltd.
05.2021 - 03.2023
Business Development Associate
Vedantu Innovation Pvt Ltd.
07.2020 - 02.2024
Back Office Associate
ICA Edu Skills Pvt Ltd.
01.2020 - 05.2020
Master of Arts (English) -
Netaji Subhas Open University
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