Seeking a job opportunity where I can utilize my skills as a learner in advancement of technology being innovative and adaptive and will which lead to organizational and individual growth.
Overview
8
8
years of professional experience
Work History
Regional Head Customer Service & Delivery
Jana Small Finance Bank
03.2023 - Current
Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
Represented company at various national and global events.
Participated in promotional opportunities and onboarding of new accounts.
Monitored staff performance by actively engaging in and observing day-to-day activities.
Branch Operations Manager
Jana Small Finance Bank
12.2018 - 03.2023
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Trained employees on proper procedures and strategies to improve productivity.
Maintained friendly and professional customer interactions.
Completed daily Bank Secrecy Act reports.
Performed monthly compliance checks.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Cashier
Jana Small Finance Bank
02.2016 - 11.2018
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Addressed customer needs and made product recommendations to increase sales.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Education
B.Tech - Mechanical Engineering
Rajasthan Technical Univercity
Kota, India
07.2014
Skills
Sound knowledge in computer languages like C, C
Innovation and Creativity
Human Resources Management
Operations Management
Team Management
Client Relationships
Staff Oversight
Staff Training and Development
Employee Recruitment
Experience in operating systems like Windows, Linux
Staff Management
Customer Satisfaction
Business Development
Accomplishments
First prize in a "EC MARATHON" in PRASHAST 2013
Second prize in "Interview Competition" in PRASHAST 2013
N.C.C "A" Certificate
Make a GUINNESS World Record on "Largest Assembly of Telepathic Robots"
Professionalqualification - Examinations
B.TECH(Mechanical), 2010-2014, 65.15%, Regional College for Education Research and Technology, Rajasthan Technical University, JAIPUR, Rajasthan
XII, 2010, 65.08%, Patel Sr. Sec. School, R.B.S.E., Beawar(Raj.), Rajasthan
Attended a seminar on Water conservation at "Regional college for education research & technology, Jaipur"
Attendant a workshop on "AUTO-CADD"
Attendant a seminar on "ROBOTICS, India"
Extracurricularandsocialactivities
Member of various college clubs
Coordinating PRASHAST 2013
Participation in Technical Quiz Competition
Positions Of Responsibility
Volunteer of the Robo-war and Robo race in the college Tech-Fest
Positiveaspects
Optimistic
Team work
Dedication
Languageproficiency
English
Hindi
Personal Information
Date of Birth: 03/13/93
Gender: Male
Nationality: Indian
Marital Status: Unmarried
Hobbies and Interests
Playing cricket and Badminton
Planning Carom and Snooker
Projects
2nd year project:"Work on Francis Turbine", To sure proper working, Based on Reaction Turbine 3rd year project "Regenerative suspension system", Regenerate the power, Braking and suspension system 4th year project: Fuel from plastic waste, To solve out the fuel problem and reduce the pollution from plastic waste, Convert polyethylene into Fuel
Training
National Engineering Industries limited, Jaipur, Ball Bearing and Tool Room, Study about tool designing, Jaipur, Rajasthan, 1 Month
Disclaimer
I hereby declare that all the information mentioned above is true to the best of my knowledge.
Additional Information
I have IRDIA Certificate
Timeline
Regional Head Customer Service & Delivery
Jana Small Finance Bank
03.2023 - Current
Branch Operations Manager
Jana Small Finance Bank
12.2018 - 03.2023
Cashier
Jana Small Finance Bank
02.2016 - 11.2018
B.Tech - Mechanical Engineering
Rajasthan Technical Univercity
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