

Troubleshooting hardware issues
Installing hardware drivers
Remote Desktop Connection
Installing Windows 7, 8, 10, 11
Troubleshoot & manage network problems
Windows Server administration
Active Directory administration
TCP/IP troubleshooting
DNS troubleshooting
DHCP configuration
System imaging
Printer installation & sharing
Application installation & configuration
Backup & restore
Local area network setup
Server operating system installation
Patch management
Help desk ticketing systems
CCTV installation & configuration
IP camera installation
Switch & router installation
Cable termination
Video surveillance system service
NVR configuration
Structured cabling certification