Rakesh Kumar Singh
Gurugram
Summary
Well-organized and proven Supply Chain Leader with over 20 years of experience in warehousing, Import-Export operations, secondary logistics, and order management across diverse industries. Recognized for QMS-driven compliance, project execution in warehouse setups, FTWZ operations, bonded warehousing, IoT infrastructure deployment, and budgeting with Opex trend tracking. Known for delivering cost-effective supply chain solutions, driving continuous improvement, and leading cross-functional teams with measurable business impact.
Dynamic individual with hands-on experience in Supply Chain and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lead – Warehousing & Logistics (India Operations)
Takeda Biopharmaceutical India Pvt. Ltd
Gurugram
02.2023 - Current
- Manage warehousing and logistics operations, ensuring end-to-end inventory control and service delivery.
- Oversaw transition of secondary logistics partners to improve nationwide service coverage.
- Optimized warehouse footprint utilization to support business expansion.
- Lead Import-Export operations and customs compliance.
- Standardized export documentation and minimized delays in customs clearance.
- Built strong relationships with CHA/forwarders for efficient global movement.
- Drive QMS protocol adoption in warehousing and supply chain operations.
- Ensured 100% audit compliance in pharma regulatory inspections.
- Implemented CAPA frameworks for non-conformities.
- Oversee Project Execution for new infrastructure.
- Directed setup of bonded warehouses and FTWZ units for pharma operations.
- Initiated IoT-based warehouse monitoring (temperature & humidity tracking).
- Lead Budgeting & Opex control.
- Built annual warehouse Opex budget with variance tracking.
- Delivered 10–12% cost savings through efficiency projects.
Manager – Warehousing & Logistics (India Operations)
Fresenius Medical Care India Pvt. Ltd
Gurugram
02.2013 - 02.2023
- Directed Pan-India warehouse and logistics operations.
- Oversaw 4 direct warehouses and 58 secondary stock locations.
- Streamlined secondary logistics routes to cut lead times by 15%.
- Led Import-Export operations for medical products.
- Aligned documentation with DGFT and pharma norms.
- Ensured zero compliance breaches across 10 years of audits.
- Spearheaded Order Management & Fulfillment.
- Automated order-to-cash process for faster TAT.
- Improved OTIF performance by 20% year on year.
- Implemented QMS protocols across warehousing.
- Introduced SOP-driven processes aligned with GMP standards.
- Conducted periodic QMS awareness training for staff.
- Drove Project Execution and Infrastructure Setup.
- Established bonded warehouse facilities supporting high-value imports.
- Executed FTWZ projects ensuring faster supply turnaround.
- Financial Stewardship.
- Designed and tracked annual Opex budgets.
- Delivered sustainable cost savings through vendor negotiations.
Assistant Manager – Supply Chain
Encyclopedia Britannica India Pvt. Ltd
Delhi NCR
01.2011 - 12.2013
- Managed supply chain, customer service, and administration.
- Improved order execution workflows for timely book distribution.
- Coordinated with logistics partners for import consignments and dispatch planning.
Assistant Manager – Supply Chain
Hachette Book Publishing India Pvt. Ltd
Delhi NCR
02.2010 - 12.2010
- Managed demand planning & forecasting across 24 stock locations.
- Implemented an 18-month rolling forecast model.
Assistant Manager – Warehouse & Production Planning
Avery Dennison India Pvt. Ltd
Gurgaon
02.2007 - 01.2010
- Led warehouse & logistics operations across India.
- Introduced QMS and ISO protocols for improved product handling.
- Partnered with sales/marketing for demand visibility and stock allocation.
Senior Executive – Warehousing & Logistics
Jaquar & Company Ltd
Manesar
01.2005 - 01.2007
- Supported 3PL performance and export logistics coordination.
- Implemented warehouse data management systems.
Assistant Executive – Commercial
Siti Cable India Pvt. Ltd
Delhi
01.2003 - 01.2005
- Managed import procurement and GRN documentation.
- Coordinated with finance on customs duties and vendor payments.
Education
MBA -
Bharati Vidyapeeth Deemed University
Bachelor of Commerce - undefined
Delhi University
Advance Diploma in Computer Engineering - B.Sc IT
Aptech Computer Education
Skills
- SKILLS
- Supply Chain Management
- Warehousing & Logistics
- Demand Planning & Forecasting
- Customs Clearance & Compliance
- Procurement & Vendor Management
- Order Fulfillment & Customer Service
- Operations Planning & Process Improvement
- Strategic Sourcing & Inventory Control
- SAP Forecasting Tools ERP Systems
Accomplishments
- Warehouse & Logistics Optimization:
“Led warehouse restructuring and process redesign, improving storage utilization by 30% and reducing order fulfillment time by 25% while ensuring compliance with safety and quality standards.” - Import-Export & Compliance:
“Managed international procurement and export operations, ensuring 100% regulatory compliance and timely delivery, resulting in uninterrupted supply for key clients across multiple regions.” - ERP & Digital Integration:
“Implemented ERP-driven supply chain processes, enabling real-time tracking of inventory, shipments, and procurement, which reduced stock-outs by 20% and improved data-driven decision making.” - Order Management & Customer Service:
“Streamlined order management and dispatch operations, reducing processing errors by 15% and enhancing customer satisfaction through timely and accurate deliveries.” - QMS & Process Excellence:
“Championed QMS protocols across warehouses and logistics operations, achieving audit-ready compliance and a 98% adherence to standard operating procedures, contributing to operational excellence and client trust.”
Certification
- CII Certified Supply Chain Management Professional
- CII Certified Supply Chain Lean Professional
- Global Master Certificate in Integrated Supply Chain Management
- Global Certification Course on Supply Chain Operation & Disruptions Management – NITIE
LANGUAGES
Hindi | Native
English | Fluent
Timeline
Lead – Warehousing & Logistics (India Operations)
Takeda Biopharmaceutical India Pvt. Ltd
02.2023 - Current
Manager – Warehousing & Logistics (India Operations)
Fresenius Medical Care India Pvt. Ltd
02.2013 - 02.2023
Assistant Manager – Supply Chain
Encyclopedia Britannica India Pvt. Ltd
01.2011 - 12.2013
Assistant Manager – Supply Chain
Hachette Book Publishing India Pvt. Ltd
02.2010 - 12.2010
Assistant Manager – Warehouse & Production Planning
Avery Dennison India Pvt. Ltd
02.2007 - 01.2010
Senior Executive – Warehousing & Logistics
Jaquar & Company Ltd
01.2005 - 01.2007
Assistant Executive – Commercial
Siti Cable India Pvt. Ltd
01.2003 - 01.2005
Bachelor of Commerce - undefined
Delhi University
Advance Diploma in Computer Engineering - B.Sc IT
Aptech Computer Education
MBA -
Bharati Vidyapeeth Deemed University
Book Reading & Cricket
- Book Reading:
“Passionate reader of supply chain, business strategy, and leadership literature; continuously applying insights to improve operational efficiency and team performance.” - Cricket:
“Active cricket player and team leader, honing strategic thinking, teamwork, and decision-making skills under competitive conditions.”