Summary
Overview
Work History
Education
Skills
Timeline
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Rakesh Sharma

Rakesh Sharma

Inside Sales
Noida

Summary

A highly motivated and results-driven professional with over 4 years of experience in International Business Development, Lead Generation, and Client Relationship Management. Proven ability to identify prospects' business needs and devise tailored solutions to address their pain points. Skilled in implementing partner engagement strategies to align cross-functional teams with partner organizations. Hands-on experience working with technologies such as Cloud services, Data Engineering services, and IT Staffing services. Exceptional planning and implementation capabilities with a strong understanding of user requirements gathering and market trends. Adept at cultivating, managing and leveraging client relationships.

Overview

13
13
years of professional experience

Work History

Inside Sales

Alpha Silicon LLC
8 2019 - Current
  • Manage sales process for US and Global Market and generate qualified leads for CRMs like MSD365, ZOHO & Salesforce along with SaaS products and Managed IT providers
  • Responsibilities include International Inside Sales, Lead Generation Management, Bidding Management
  • Services include CRM/ERP Customization/Implementation for Salesforce, MS Dynamics 365, ZOHO etc along with Web Development
  • Create business marketing campaigns for brand identity
  • Find and develop new markets and improve sales
  • Attend conferences, meetings, and industry events
  • Develop quotes and proposals for clients
  • Set goals for the development and support team and ensure they are met
  • Collaborate with the sales and marketing teams to develop effective sales strategies that align with the company's goals and objectives.

Technical Support Specialist

Wise Business Technologies LTD
02.2017 - 07.2019
  • Handled a wide array of basic to complex inquiries of a technical nature including hardware/software, or other designated client’s products
  • Assisted external/internal users of the client’s technical products or services by answering questions and solving problems involved in their use
  • Key skills include troubleshooting, soft skills, technical support, personalized service, problem solving, multitasking across systems and applications, analyzing, isolating, and resolving a variety of complex technical issues, and comfortably navigating a technical environment.

Site Engineer

SS Builder (L&T Technology Services Limited)
01.2012 - 10.2014
  • Tunnel Excavation in NATM method
  • Flexible primary supporting system like LG, Rockbolting (SDA & SN), SFRS & Plain Shotcrete, Forepolling etc
  • Final Supporting System like water proofing membrane, Reinforcement, Concrete Lining etc.

Education

Bachelors/Diploma of Education in Civil Engineering -

Haryana State Board of Technical Education

Higher Education - undefined

Central Board of Secondary Education

Skills

    Technology Solutions Sales

    Pre-Sales/Lead Generation

    Brand Management

    CRM Consultation

    Team Management

    Business Relationship Development

    Target Achievement

    Recruitment

    Performance Management

    Competitor Analysis

    Social Media Marketing

    Search Engine Optimization

    Content Marketing

    Market Research

    MSP Services

    Web Design

Timeline

Technical Support Specialist

Wise Business Technologies LTD
02.2017 - 07.2019

Site Engineer

SS Builder (L&T Technology Services Limited)
01.2012 - 10.2014

Inside Sales

Alpha Silicon LLC
8 2019 - Current

Bachelors/Diploma of Education in Civil Engineering -

Haryana State Board of Technical Education

Higher Education - undefined

Central Board of Secondary Education

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Rakesh SharmaInside Sales