RAKESH SHARMA
New Delhi,DL
Summary
Dedicated Accounts Payable expert with extensive experience in Invoice processing and quality control. Recognized for effective training skills and ability to handle client escalations, contributing to improved vendor satisfaction and operational reliability.
Overview
8
8
years of professional experience
Work History
Processor Developer, Accounts Payable
Genpact India Pvt, Ltd
08.2023 - Current
- Processing invoice (PO and Non PO) in Oracle within set SLA's, with above 99.5% accuracy.
- Having ownership of intercompany invoice processing .
- Handle, critical vendors ensuring & payments to these specific vendors are made on time (10 days from the receipt of the invoice).
- Communicate regularly with the Business Unit, vendor and payment team to expedite payments.
- Attend and address a weekly client call for my region.
- Performing QC (Quality Check) of Overdue and E&B (Exception and Block) invoices.
- Maintain reports (like KPL, Daily Production Report).
- Performing vendor reconciliation monthly basic for selected vendors.
- Preparation of month and report like Production report.
- Providing process training to the new hire.
- Handling client escalation related to the non payment of the invoices.
Senior Associate (Accounts Payable)
WNS Global Services Pvt. Ltd.
06.2020 - 07.2023
- Handling email queries from different shared group email boxes.
- Processing of invoices (PO, Non-PO PO, and shipment-based invoices).
- Processing of invoices within the SLA with above 99.9% accuracy.
- Resolve the vendor query with above 99.9% accuracy.
- Allocating and managing the daily work and making sure no work remains at the end of the day.
- To investigate the request raised by the vendor and clients regarding invoice & payment status via email or call. Carry out necessary R&D and resolve the concerning issue.
- Maintain reports i,e, Top ten vendor reconciliation (Quarterly), KPI 15(Daily)
- Providing process training to the new hire resource.
Transaction Processing Representative
Accenture Solution Pvt. Ltd. (Third Party Payroll)
04.2019 - 06.2020
- Handled the invoice processing: PO-based invoice, Non-PO-based invoices, Utility and inspection invoices, Single Payment Voucher, Credit Memo invoices, Shipment-based invoices.
- Processing invoices within set with above 99.5% accuracy.
- Allocating and managing the daily work and making sure no work remains at the end of the day.
- Maintaining the weekly open item list for different entity.
- Scanning the invoice copy from different shared group mail boxes.
Customer Service Associate
Teleperformance Global Services Pvt. Ltd.
09.2017 - 04.2019
- Handling an incoming call from a customer regarding a loan taken.
- Search the details with the help of the information provided by the customer and pass the relevant information that the customer needed.
Education
High School Diploma -
T.D.B. College
Raniganj (West Bengal), IndiaSkills
- Self-motivating, willing to learn and accept challenges
- Responsible and able to finish assigned work within the specified time
- Invoice processing
- Process training
- ERP system proficiency
- Problem-solving abilities
- Problem-solving
Languages
English
Hindi
Bengali
Timeline
Processor Developer, Accounts Payable
Genpact India Pvt, Ltd
08.2023 - Current
Senior Associate (Accounts Payable)
WNS Global Services Pvt. Ltd.
06.2020 - 07.2023
Transaction Processing Representative
Accenture Solution Pvt. Ltd. (Third Party Payroll)
04.2019 - 06.2020
Customer Service Associate
Teleperformance Global Services Pvt. Ltd.
09.2017 - 04.2019
High School Diploma -
T.D.B. College