RAKESH KUMAR MISHRA
System Engineer
Banglore,Karnataka
Summary
Successful background maintaining efficient Mainframe systems by leveraging infrastructure and operational knowledge to enhance processes. Practiced troubleshooter with diagnostics procedure expertise and in-depth technical experience. Expert in Banking Domain and backend user.
Overview
6
6
years of professional experience
18
18
years of post-secondary education
Work History
System Analyst
Wells Fargo India
Bangalore , Karnataka
06.2020 - Current
- Planned and conceived computer systems using information engineering, data modeling and structured analysis.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Provided client support on system operation and troubleshooting.
- Gathered requirements and performed gap analysis through design workshops with users.
- Assessed business needs and problem areas to create focused solutions.
- Established specifications and coordinated production with software programmers.
- Identified and resolved problems through root cause analysis and research.
- Evaluated and adopted new technologies to address changing industry needs.
Mainframe Developer
Infosys LTD
Bangalore, KA
12.2017 - 04.2020
- 3+ years of experience in Application Development Maintenance and Production Support
- Aving Work experience in Mainframe Technology worked on root cause analysis and implementing bug fix changes in code as per the solution
- Handled all the exception scenarios provided by business so that automation runs flawlessly without any interrupt
- Know about whole process of Annuity product of Insurance company Proficient in Monitoring production applications and troubleshooting
- Commendable exposure in Production Support and Maintenance to client on 24*7
- Experience in Agile methodologies
- Worked in SQL&SAS to generate report as per Instruction given by client
Mainframe Production Control Analyst
Infosys
Banglore, KA
07.2016 - 12.2017
- For last 1+ Years: Hands on in CA ESP Batch Scheduling and Monitoring
- Hands on in CA7 Scheduler Scheduling and Monitoring
- Mainframe Administration: Good Knowledge in Console Operations Good Knowledge in Shutdown and IPL of Mainframe LPARs
- Hands on MVS commands, Jes2 command Spool Handling
- A key member of the service improvement project which identifies the quick and correct resolutions
- Provide immediate fixes to the production abends adhering to the ITIL process
- Received appreciation from the clients for my proactive measures
- Client : Conduent Requirement gathering, effort estimation and technical feasibility analysis.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
B.Tech - CSE
KIIT University
Bhuvneshwar 06.2012 - 06.2016
High School Diploma -
SREE AYYAPPA PUBLIC SCHOOL, DENOBLI SCHOOL
BOKARO 04.1998 - 05.2012
Skills
COBOL
undefinedTimeline
System Analyst
Wells Fargo India
06.2020 - Current
Mainframe Developer
Infosys LTD
12.2017 - 04.2020
Mainframe Production Control Analyst
Infosys
07.2016 - 12.2017
B.Tech - CSE
KIIT University
06.2012 - 06.2016
High School Diploma -
SREE AYYAPPA PUBLIC SCHOOL, DENOBLI SCHOOL
04.1998 - 05.2012
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