SENIOR TEST MANAGER , BUSINESS ANALYST
RAKHI P KURIAKOSE
Tata Consultancy Services (TCS)
Kochi,Kerala
Testing and business analysis professional with 12+ years of experience across mobile, web, desktop, API and database applications. Background includes test management, functional testing, automation support, business analysis and functional analysis across airline, banking and utilities domains. Experienced in test strategy and planning, SIT/UAT, regression testing, defect management, requirements documentation and stakeholder coordination. Tools include Selenium, UFT/QTP, SOAP UI, SQL Developer, Jira, HP ALM and Confluence.
15
Years of experience
1
Certification
Work History
Business Analyst & Functional Analyst
3 Years 1 Month
Tata Consultancy Services (TCS) - Frankfurt | 09.2023 - Current
- Translate business needs into functional solutions by working closely with business stakeholders and technical teams.
- Gather, analyse, document and validate business and functional requirements; prepare BRDs, change requests, user stories, use cases and process flows.
- Review current processes, identify improvement opportunities and support solution design and implementation.
- Clarify requirements with developers and QA teams to ensure solutions meet business objectives and acceptance criteria.
- Coordinate UAT, validate business scenarios, track defects and maintain requirements traceability across the SDLC.
- Support delivery from requirement gathering through testing, release validation and post-production issue resolution.
Test Manager & Test Analyst
3 Years 8 Months
Tata Consultancy Services (TCS) - Kochi | 01.2020 - 09.2023
- Planned and coordinated end-to-end testing, including test strategy, test plans, scenarios, test cases and execution schedules.
- Coordinated testing resources and monitored progress, dependencies, deliverables and quality metrics.
- Reviewed requirements for testability and coverage; supported functional, integration, regression, smoke and end-to-end testing.
- Managed defect triage, severity and priority assessment, and follow-up with development teams.
- Coordinated SIT and UAT with technical teams and business stakeholders.
- Prepared status reports, defect dashboards and test completion summaries; communicated risks and release-readiness recommendations.
Test Manager & Test Analyst
2 Years 4 Months
Tata Consultancy Services (TCS) - Kochi | 02.2016 - 06.2018
- Supported test strategy, planning, end-to-end testing, defect management, risk assessment and testing deliverables.
- Coordinated with cross-functional teams, monitored quality metrics and supported release readiness.
- Analysed requirements, designed and executed test cases, tracked defects and maintained requirement traceability.
- Utilities
Test Analyst
3 Years 11 Months
Tata Consultancy Services (TCS) - Kochi | 02.2012 - 01.2016
- Analysed business requirements and functional specifications to prepare test scenarios, test cases and test data.
- Executed functional, regression, smoke, sanity and end-to-end testing and compared actual results with expected outcomes.
- Logged and tracked defects using Jira/HP ALM, supported retesting and coordinated resolution with development teams.
- Supported automation testing by executing automated suites, reviewing results, identifying script failures and assisting with test data and script maintenance.
- Participated in SIT, UAT support, defect triage and test case reviews; maintained test evidence and execution documentation.
- Banking
Education
B.Tech - Electronics and Communication Engineering
FISAT Engineering College Kochi
Skills
Test Strategy & Planning
Test Team Coordination
Business / Functional Analysis
Defect Triage & Risk Management
Test Coverage & Traceability
Functional & Regression Testing
SIT
UAT & Integration Testing
Certification
- ISTQB Foundation Level
- ISTQB Advanced Test Manager
- ISTQB Testing with Generative AI
- CompTIA Security+
- Professional Scrum Master I & II; Scrum with Kanban
- Professional Scrum Product Owner II
- Selenium, API & JMeter Professional
DOMAIN & APPLICATION EXPERIENCE
Domains: Airlines, Banking, Utilities | Platforms: Mobile (Android/iOS), Web, Desktop, API and Database applications
Timeline
Business Analyst & Functional Analyst
Tata Consultancy Services (TCS)
09.2023 - CurrentRead more
Test Manager & Test Analyst
Tata Consultancy Services (TCS)
01.2020 - 09.2023Read more
Test Manager & Test Analyst
Tata Consultancy Services (TCS)
02.2016 - 06.2018Read more
Test Analyst
Tata Consultancy Services (TCS)
02.2012 - 01.2016Read more
FISAT Engineering College Kochi - B.Tech, Electronics and Communication Engineering
Read more