Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Languages
Projects
Timeline
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Raksha K

Raksha K

Bengaluru

Summary

Experienced Scrum Master & Senior Developer with a strong track record of leading Agile teams to deliver high-impact solutions. At Anthology, successfully facilitated Agile processes that improved workflows by 12% and guided the migration of 312 customers. A servant leader skilled in task prioritization, risk management, and team development, fostering collaboration and continuous improvement. Combines deep technical expertise in .NET Core and Azure services with a passion for mentoring and driving innovation. Committed to enhancing user experience and operational efficiency, with experience in stakeholder communication, and building high-performing Agile teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Software Engineer II

Anthology
Bengaluru
12.2020 - 11.2022

  • Deployed sophisticated diagnostic tools using Azure Functions and Logic Apps to minimize downtime.
  • Ensured uninterrupted service delivery by 21%.
  • Spearheaded upgrade of legacy editor, enhancing user experience significantly.
  • Integrated new content editor into existing infrastructure, improving UI performance by over 40%.
  • Managed successful migration of existing data for 312 live customers, achieving 100% compatibility.
  • Collaborated with third-party stakeholders to define precise requirements for upgrades.
  • Engineered custom migration tool to facilitate transition of over 300 customers to new editor.
  • Created troubleshooting guide and Azure workbooks, improving resolution speed of customer issues by 20%.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Defined scopes, managed resources, and oversaw schedules in line with stakeholder and project owner specifications.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Acted as a servant leader to the development team by removing impediments and resolving conflicts.

Analyst

Huron
Bengaluru
12.2018 - 12.2020
  • Designed and coded application components in an Agile environment utilizing a test driven development approach
  • Provided programming estimates, identified potential problems and recommended alternative solutions
  • Participated in requirements discussions, that helped me to analyze the requirement as per the product
  • Associated and helped with the product support team to make sure support cases are resolved quickly
  • Participated in documenting the defect and resolution for the future

Application Development Analyst

Accenture
Bengaluru
01.2016 - 12.2018
  • Increased the performance of the QBE software by 18%
  • Learn the Insurance domain and its behavior
  • Participated in User group meetings and requirement discussions, to analyze the requirement
  • Helped with the product support team to make sure support cases are resolved quickly

Education

Bachelor of Engineering - EEE

Sir MVIT
Bengaluru, KA
06.2015

PCMB -

MES Kishore Kendra
Bengaluru, KA
06.2011

Skills

  • Agile Scrum, SAFe Agile, Transformation
  • Mentoring, Coaching
  • Project management, stakeholder engagement
  • Azure DevOps, JIRA, Figma, MIRO
  • HTML, CSS, JavaScript
  • React
  • C#, ASP Net MVC, ADO Net
  • Web API NET Core
  • Microservices
  • RabbitMQ, Akkanet
  • MSSQL, SSIS, Entity Framework
  • Azure services
  • TFS, ADO, GIT, Azure Pipeline
  • Sonarqube , Fortify

Certification

Master Programs in Cloud, Cloud Architect, simplilearn

Accomplishments

Winner of the Customer Centricity Award -2023,2024

Personal Information

Title: Problem Solver, Mentor, Excellent Analyser, Agilist

Languages

  • English
  • Kannada
  • Hindi

Projects

Encompass:  An alumni engagement product for universities which focuses on organizing events and funding campaigns. Email Marketing module focuses on designing, scheduling and delivery of emails to targeted audiences., Setting up sonarqube for the project to improve the coding standards., Integrating a new content editor to the existing module, Integrating different products of our organization., Performing day to day scrum activities.

Huron Research Suite: This is a proven and comprehensive suite of software solutions tailor-made for managing the business of research. Flexible, scalable and with options for full configuration ability, this product streamlines workflow and facilitates compliance for any sized research organization.

QBE Insurance Group Limited: It provides insurance services mainly to
Australia, America, Europe and Asia Pacific region. Accenture provides
solutions to QBE on their business lines such as claims, policies etc.

Timeline

Senior Software Engineer II

Anthology
12.2020 - 11.2022

Analyst

Huron
12.2018 - 12.2020

Application Development Analyst

Accenture
01.2016 - 12.2018

Bachelor of Engineering - EEE

Sir MVIT

PCMB -

MES Kishore Kendra
Raksha K