Rakshan Kumar
Relationship Manager(DEPUTY MANAGER 1)
HYDERABAD
Summary
An enthusiastic, confident, and self-motivated management professional who holds the capability to work in teams and bring growth and excellence to the organization.
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding operations and banking.
Overview
3
3
years of professional experience
3
3
Certifications
3
3
Languages
Work History
RELATIONSHIP MANAGER (DEPUTY MANAGER 1 GRADE)
ICICI BANK LTD
07.2022 - Current
- Hands on experience with branch banking operations and financial transactions without any escalations.
- Maintaining good relationships with customers and Ability to determine customer needs and seek pleasant resolutions
- Managed in person, over-the phone, and email inquiries of customer queries in a timely manner
- Performed responsibilities of selling banking products and services by strong banking relationship culture through customer contact, quality customer service and superior product knowledge.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Social Media Marketing intern
LEARNOVATE E-COMMERCE
07.2021 - 08.2021
- Creation of engaging blog, creation of posters, editing videos and social media content
- Managing Learnovate Social media profiles for Facebook, Instagram, YouTube, and Twitter.
Pre-sales Intern
WHITEHAT EDUCATION TECHNOLOGY
05.2021 - 07.2021
- Call and engage with potential customers and resolve any issues faced by a user
- Convince the customer using marketing strategies, generating leads and pitch the company value proposition to the user.
Education
MBA - Marketing And BA.AI.ML
Woxsen School of Business
HYDERABAD 04.2001 -
B. Com (computers) - Accounting And Business Management
Nishitha Degree College
NIZAMABAD04.2020
High School Diploma -
Kakatiya Junior College
NIZAMABAD 04.2001 -
X - undefined
Kakatiya High School
Skills
Ms ExcelTallyTableauTeam PlayerInterpersonal SkillsExcellent Communication skillsAdaptability
Business Relationship Cultivation
Relationship Management
New Business Development
Client Engagement
Relationship Building and Management
Banking
Service Support
Certification
Tally, TALLY EDUCATION PVT LTD, 2018
Research Paper Link
https://jusst.org/an-empirical-study-on-impact-of-e-commerce-on-retail-business-salesgrocery-electronics-apparels-drugs-and-furnitures-due-to-covid-19-in-india/
Activities
Published my research paper of An Empirical Study on Impact of E-Commerce on Retail Business Sales (Grocery, Electronics, Apparels, Drugs and Furniture) Due to Covid-19 in India on UGC and SCOPUS listed journal in 2021., Participated in Inter-University cricket matches., Participated in an Inter-University chess competition., Runner up in Intra-University level cricket competition, Served as a Member of the Marketing Club in college., Served as a host for college events., Served as the secretary of Rotary Club in the college.
Tableau Profile Link
https://public.tableau.com/app/profile/rakshan6558#!/
Projects
HOME SECURITY USING OPENCV LIVE PROJECT IN OUTLOOK GROUP Document scanner using OpenCV Bank Marketing using Machine Learning Algorithms
Timeline
RELATIONSHIP MANAGER (DEPUTY MANAGER 1 GRADE)
ICICI BANK LTD
07.2022 - Current
Social Media Marketing intern
LEARNOVATE E-COMMERCE
07.2021 - 08.2021
Pre-sales Intern
WHITEHAT EDUCATION TECHNOLOGY
05.2021 - 07.2021
MBA - Marketing And BA.AI.ML
Woxsen School of Business
04.2001 -
High School Diploma -
Kakatiya Junior College
04.2001 -
B. Com (computers) - Accounting And Business Management
Nishitha Degree College
X - undefined
Kakatiya High School