Rakshathraj Poojary

CBS Functional Support - IT Dept.

• Patch Application of Finacle on UAT & Production Environment.
• Test case execution and analysis of the failed scenarios.
• Worked with the development team to understand new changes.
• Specializes in testing the functionality of Finacle 2.10 software applications to ensure they meet the specified requirements.

Branch Banking

• Interacting with customers, advising them about various banking products and services, and handling queries via mail and calls.
• All work related to CASA and Term Deposits, along with Marketing, viz. Account opening, documentation, service request, renewal, and closures, and many more.
• Gathered and reviewed customer feedback to improve operations.
• Handled over-the-counter transactions: Cash, Transfer, NEFT, RTGS, Clearing.
• Verified customer profiles as per KYC norms, FATCA, and CRS.
• Looked after term deposits, 15G and 15H, TDS.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.

• Managed financial records and ensured accuracy of accounting entries.
• Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
• Prepared monthly closing entries for multiple companies' books of records.
• Reviewed invoices for accuracy and completeness prior to payment processing.
• Specialized in IT filing, GST filing, and all types of online applications and licenses.

• Performed data entry tasks, including updating customer information in databases.
• Input data from multiple sources and output data to various forms of physical media.