NIDHIN P M

Facilitated team discussions to improve performance and strengthen key relationship management within first 6 months of joining in February 2026.

Managed high-value priority client portfolios, delivering tailored financial planning and investment solutions.

• Managed collection operations, debt recovery, and account resolution for assigned portfolios.
• Maintained customer contact standards, negotiated settlement terms, and minimized credit delinquency.
• Managed inbound and outbound collection calls to recover outstanding debts.
• Negotiated payment plans with clients to ensure timely debt resolution.
• Maintained accurate records of customer interactions and payment agreements.

• Handled end-to-end processing of personal loans from lead generation to final disbursement.
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  Managed cross-selling of health insurance cards and built local client network.