Saurav
Aditya Birla sunlife insurance co.ltd.
Darbhanga
2
Languages
8
Years of experience
To strive for excellence in my work with dedication, focus ,proactive approach positive attitude and passion .And to utilize my knowledge and skills in the best way for the fulfillment of organizational goals and personal development.
Work History
Associate priority Relationship Manager
8 Months- Managed life insurance policy servicing and customer query resolution.
- Processed premium receipts and followed up on pending policy payments.
- Coordinated with sales teams for policy issuance and documentation checks.
- Communicated policy benefits, renewal details, and service changes to customers.
Executive Branch Relationship officer in HDFC Bank
1 Year 2 Months- Managed life insurance policy servicing and customer query resolution.
- Processed premium receipts and followed up on pending policy payments.
- Coordinated with sales teams for policy issuance and documentation checks.
- Communicated policy benefits, renewal details, and service changes to customers.
- Maintained compliance with Aditya Birla Sun Life Insurance branch procedures.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Conducted market research and analysis to identify potential business opportunities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Seniors Branch Relationship office in HDFC BANK
1 Year 7 Months- Sell a variety of insurance products to Bank customer.
- Identified Sales opportunities and referred customers.
- Explain features of policies and both advantages and disadvantages of various products.
- Customize insurance programs to suit individual customers, often covering a variety of risks.
- Explained coverage options to the customer, using a self made presentation.
- Examine General conditions like age and other characteristics to Calculate insurance risks.
- Answer any question or concerns policy holders have with their insurance claims.
- Ensure all the documents required for opening current and savings account.
- Knowledge of Banking products and process.
- Generating business for branch through cross selling of financial products and digital products.
- Handling cross selling of products and educate customer to use our digital application.
- Knowledge of competition and current trends in the financial industry.
ERP Engineer
3 Months- Responsible for over-all implementation, project result ,Post Go- Live activities , trouble shooting , problem solving ,crystal reports, continuous improvement , upgrades and system support for all user.
- Coordinates all efforts of ERP implementation to support project objectives.
- Understands of ERP Functionality and implementation to supports project objective.
- Quarterly rolling forecast for Rolling Mills.
- To update forecast based on output.
- To release daily ,monthly production schedule, machine shop by identifying orders.
- To release work order.
- Automate data collection, reporting and visualization.
- Build framework for target monitoring and track progress on production.
- Coordinate and support order status with management.
- Analyze material and capacity availability to provide production plan.
- Inventory Management.
Assistant Manager
2 Years 6 Months- Managed branch operations at Axis Bank, supporting daily customer service and account servicing.
- Handled KYC checks and verified customer documents for new banking accounts.
- Assisted customers with deposits, withdrawals, transfers, and cash counter services.
- Supported loan file processing and collected required customer paperwork.
- Managed customer service inquiries and complaints in a timely manner.
Education
- Post Graduate Diploma in Banking services
Graduation - Bachelor of Engineering (BE) in Information Technology, RGPV
- 12 th Grade
- 10th Grade.
Skills
Strong analytical and helping skills .
Keeping itself Calm in the situation of conflict
Remarkable patience and motivational skills .
Cross cultural sensitivity
Detail Oriented.
DISCLAIMER
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particular.
Hobbies and interests
- Playing cricket
- Listening music
- Reading novels
- Cooking
- Playing video Games.
Languages
Hindi
First Language
English
C1
Advanced
Timeline
Associate priority Relationship Manager
Aditya Birla sunlife insurance co.ltd.
02.2026 - CurrentRead More
Executive Branch Relationship officer in HDFC Bank
Aditya Birla sunlife insurance co. ltd
11.2024 - 01.2026Read More
Seniors Branch Relationship office in HDFC BANK
Aditya birla sunlife insurance co.ltd
03.2023 - 10.2024Read More
ERP Engineer
AAMOR INOX PVT. LTD.
12.2022 - 03.2023Read More
Assistant Manager
Axis Bank ltd
07.2018 - 01.2021Read More
Amity Global Business School , Amity university
from Post Graduate Diploma in Banking services
2018Read More
Bansal institute of science & Technology, RGPV
Graduation from Bachelor of Engineering (BE) in Information Technology, RGPV
2014Read More
Jesus and Mary Academy School
from 12 th Grade
2010Read More
Jesus and Mary Academy School
from 10th Grade.
2008Read More