Rakshit Malhotra
New Delhi
Summary
Qualified engineer with a Bachelor's in Computer Science and an MBA in Information Technology and Project Management, bringing proven experience in Software Development and Project Management; skilled in integrating technical expertise with strategic business insight to effectively coordinate between technical and non-technical stakeholders, driving project success and enhancing operational efficiency.
Overview
6
6
years of professional experience
4
4
Certification
Work History
Software Engineer
Excelsior Technologies Limited
02.2022 - Current
- Involved with PMOs and analyzing workload distribution and team capacity for a project involving more than5 deliverables.
- Designed and implemented JavaScript functions that enhanced user experience, resulting in elevating customer satisfaction scores by 15% across the platform.
- Utilized the Scrum framework to enhance team productivity, monitoring progress and streamlined processes which reduced project turnaround time by 15%.
- Responsible for the Development of new features, Bug Fixing, and Troubleshooting of Front-end web apps using JavaScript ES5 and ES6 for 4 clients.
- Engaged in more than6 stakeholder meetings, gathering feedback, addressing concerns, and aligning project goals with business objectives.
- Improved responsive user interfaces and upscale the codebase through front-end development.
- Ensured optimal resource management; this strategic approach increased team efficiency by 25% and accelerated overall project outcomes.
- Utilized performance testing software to optimize application performance by almost 8% by ensuring high-quality build.
- Intermediate Knowledge of HTML5, CSS3, React.js, User Interface Design, and UX Design Tool such as FIGMA, and Canva.
- Demonstrated proficiency in utilizing4 project management tools such as JIRA, GIT, SVN, and Confluence streamlining development workflows and enhancing team collaboration.
System Engineer
Tata Consultancy Services
06.2019 - 02.2022
- Coordinated with clients to present and implement new features, effectively decreasing customer issues by15%
- Diagnosed and resolved over150 complex technical issues within the customer service platform by implementing a systematic approach
- Elevated customer satisfaction ratings by10% through streamlined processes and by automating some areas
- Achieved process improvements, leading to a15% reduction in project delivery time and enhanced team performance
- Optimized an internal JavaScript website by executing20+ critical bug fixes and implementing features that refined system usability
- Trained8 onshore and offshore team members, streamlining processes and resulting in a20% reduction in onboarding time for new hires
- Carried out4 SQL automation and enhancements, improving data processing efficiency
- Achievements/Tasks
Education
MBA - Project & IT Management
Bharati Vidyapeeth University
04.2023
B.Tech - CS
Amity University
01.2019
Skills
- Agile methodologies
- Team collaboration
- JIRA
- Project management
- Project tracking
- HTML and XML
- Project planning and development
- MySQL
- Scrum methodology
- Figma proficiency
- Agile project management
- JavaScript and jQuery
- Reactjs proficiency
- GIT
- Project scheduling
- Stakeholder communications
- Verbal and written communication
- Risk management
- Scope management
- Resource allocation
- Cross-functional collaboration
- Kanban methodology
- Risk mitigation
- Project coordination
- Product lifecycle management
- User story creation
Certification
- Google Project Management Google
- Scrum Master Certification Master of Project Academy
- Project Management Fundamentals Certification YESI Education
- AZ900: Microsoft Azure Fundamentals Microsoft
- Figma for UX Design LinkedIn Learning
LANGUAGES
English Full Professional Proficiency
Hindi Full Professional Proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Software Engineer
Excelsior Technologies Limited
02.2022 - Current
System Engineer
Tata Consultancy Services
06.2019 - 02.2022
B.Tech - CS
Amity University
- Google Project Management Google
- Scrum Master Certification Master of Project Academy
- Project Management Fundamentals Certification YESI Education
- AZ900: Microsoft Azure Fundamentals Microsoft
- Figma for UX Design LinkedIn Learning
MBA - Project & IT Management
Bharati Vidyapeeth University
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