Rakshit Ranya
Associate Director -HR Services
Bengaluru
Summary
Seasoned Assistant Director knowledgeable about all areas of business operations. Offering 20+ years of experience in HR Services, HR transformation,process simplification, business planning, operations and team management. Strong leadership and team-building skills.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Associate Director
Kyndryl & IBM
09.2021 - Current
- Directed human resources team of 40 at Kyndryl to refine on boarding process, resulting in 25% reduction in time required to complete On boarding steps and a 40% improvement in new hire satisfaction during first year of tenure.
- Assisted senior leadership in managing all aspects of operations.
- Led adoption of automated Workday system for on boarding management, contributing to 25% increase in productivity.
- Established human resources support infrastructure for Kyndryl's India sector.
- Successfully managed transition of Learning Operations Team from IBM to Kyndryl.
- Supported capital project planning and contributed to feasibility studies
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures
- Trained and mentored new employees on industry practices and business operations
Senior Global Delivery Manager
IBM
05.2011 - 09.2021
- Orchestrated diverse team of 40+ employees across multiple continents, improving global operational efficiency by 15% through adoption of agile methodologies and streamlining project management processes at IBM.
- Drove annual cost savings of $1.2M by strategically consolidating delivery centers and negotiating more favorable terms with key vendors, while maintaining 98% client satisfaction rate.
- Implemented robust training program that reduced on boarding time by 30%, fostering quicker integration of new hires into productive roles and enhancing team scalability to meet project demands.
- Successfully managed delivery of over 8 automation and simplification projects ensuring they met rigorous standards for quality while beating deadlines by average of 10%
Team Leader -Global Expense Examiner Program
IBM
03.2010 - 05.2011
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- As lead ensured smooth and successful transition of expense review process from US Malaysia delivery center.
- Design and conduct in-depth analysis of employee expense reimbursement data to help identify fraud and travel policy abuse.
- Actively participate in deployment & enhancement of analytical software that combines algorithmic and visual data mining to spot suspect data among employee disbursements.
Program Manager-Recruitment Process and Policies
IBM
02.2007 - 04.2010
- Design and Development Process and Policies for recruitment in line with IBM Global Guidelines
- Acting as Recruitment Consultant for Business for representing IBM India Recruitment
- Work with Work force Relations, Employee Relations, Legal and Statuary Teams for addressing Issues related to recruitment.
- Single Point of Contact for HR Business Development and HR Transitions team for recruitment from Mergers & Acquisitions
- Working with IST recruitment for meeting delivery targets of Hiring.
Education
MBA - Human Resources Management
Venkateshwara Open University
Arunachal Pradesh India 06.2015 - 06.2016
Bachelors - Electronics
Bangalore University
Bengaluru 06.1997 - 05.2001
Skills
Process Improvement
Resources Allocation
Project Management
Expense Control
Strategic Leadership
Organizational Development
Coaching and Mentoring
Human Resources Management
Operations Management
Certification
Project Management: The Basics for Success- University of California, Irvine
Hobbies
Badminton
Lego Tecnic
Timeline
Associate Director
Kyndryl & IBM
09.2021 - Current
MBA - Human Resources Management
Venkateshwara Open University
06.2015 - 06.2016
Senior Global Delivery Manager
IBM
05.2011 - 09.2021
Team Leader -Global Expense Examiner Program
IBM
03.2010 - 05.2011
Program Manager-Recruitment Process and Policies
IBM
02.2007 - 04.2010
Bachelors - Electronics
Bangalore University
06.1997 - 05.2001