Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Ram

Ram

Site Reliability Engineer
Bangalore

Summary

Senior SRE / DBRE 13+ years of IT experience specialized in Site Reliability Engineering in IoT platform . Energetic and self- motivated with good interpersonal skills, my primary strength would be creative problem solving and lateral thinking along with troubleshooting and analytical skills



Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work History

Infrastructure and DevOps Engineer

Intel
09.2021 - Current
  • Implemented ‘Follow the Sun’ Support Model, mix of Staff augmented partners based at India and Costa Rica, near-shore (Central America) location for IT Operations Support to manage the right mix of FTE/Contract and Optimized cost model
  • Implemented certificate monitoring using opensource tools like Prometheus Blackbox | Grafana . This has reduced close ~100 hours of manual work completed in few hours.
  • Automated ILO setting post the server landing using ILOREST CLI which will complete the applying setting in 90 seconds which was 90 minutes manual work for each server.
  • Reduce SRE toil through several practices, such as automation, monitoring and standardization.

Software Eng Manager

Honeywell
08.2018 - 09.2021
  • Worked as release manager & managed IOT Workstream of 15+ direct/indirect FTE’s/consultants for SRE team and had 100% success with regards to all implementation , 24x7 operational support activities globally
  • Around 11+ years of experience in DBA where primarily focus would be in installing, configuring, upgrade of GraphDB (Neo4j), time series
  • Created multiple auto healing jobs which will heal repeated alerts automatically as part of Reducing toils.
  • Created observability dashboard using Prometheus , operators & Grafana , Log Monitoring implemented using ELK stack.
  • DB (Influx), distributed DB (CockroachDB) and RDBMS (Oracle and SQL)
  • Introduced process changes that helped realize $0.7 Million in savings.
  • Experience in Managing Identity Broker platform which is responsible for generating identity / access token using standard protocol mechanism using Oauth2.0 , ODIC , Azure AD integration.
  • Performed complex DB migrations (from OpenTSDB to inflyx DB ) saving millions of dollars for Honeywell.
  • My primarily job would be on Performance Tuning ,Horizontal / Vertical Scaling , Capacity planning and forecast the future data growth based on the monitoring metrics .
  • Maintaining high performance IOT environment , performed release manager role for pushing code to production once in 3 weeks .
  • Reducing toils , Meeting the SLA / SLI /SLO , implemented process to reduce RTO and RPO .
  • Devised standards, managed and tracked end to end incident, problem, change or release for Honeywell using ITIL standards
  • Acted as a Performance Architect in IOT platform mainly focus on the performance where architecture modifications like intruding Cache for recently written data , delicate read/write path , API throttling using Kong , Implementing High availability , API Monitoring which has improved stability , performance and achieved SLA target.

Senior IT Consultant

Oracle
04.2017 - 08.2018


  • Worked as IC (Individual Contributor) with primary focus in Touch Free automation for the repeated activities.
  • Solely responsible for applying Quarterly patches to applications like Tuxedo / Weblogic / Java JDK & JRE ,DB
  • Close to 5000 Servers that constitute 95% of total change ticket was completed
  • Maintained a tech Stack which keeps all customer's (close 60 Customer around 5000 + servers ) tech stack information post quarterly patching.
  • Build an automated health which will help to Reduced mean to recovery from 1 hours to 5 mintues.

Database Administrator

Intel
06.2013 - 05.2016
  • Heterogeneous DB Migration using PowerShell that imports data from DB2 to SQL Server DB
  • SSL Configurations and TDE Implementation on SQL Server 'Always-on' feature and performed application testing on 'In-transit communication' encryption
  • Implementations on Page level compressions through TSQL on SQL Server that optimizes the disk Storage and buffer memory
  • Automated T-SQL that triggers the CDC job in the primary node and halts the job in the secondary node during thefail-over.

Consultant

HCL Technologies
10.2011 - 06.2013
  • Technical Fit-Gap Analysis for Upgrade and Impact analysis on customizations
  • Database restore for initial move either through RMAN/Cold backup
  • Post-Production Upgrade Support that includes STATS configuration for migration of PeopleSoft objects between different environments.

Associate Technical Analyst

Oracle
01.2009 - 08.2011
  • Automated Cache build mechanism which will run daily that build cache of the mostly used object and script will be refreshed daily to reflect new cache .
  • Manually it was 4 hours of work where automation helped us to complete in 15 mins.
  • Worked as shift lead where my role & responsibility would be managing the team in terms of escalations , assign ticket for day-day work , incident / change/ release management activities.

Education

BSc., MCA - Engineering

PSG College of Technology
India
08.2003 - 05.2009

Skills

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Accomplishments

  • 2 Gold awards, 2 Silver awards and 1 Bronze award (08/2018 - 08/2021) Honeywell for effectively writing big data backup script which was petabytes and also for implementing high availability & scalability in time-series database
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Timeline

Infrastructure and DevOps Engineer

Intel
09.2021 - Current

Software Eng Manager

Honeywell
08.2018 - 09.2021

Senior IT Consultant

Oracle
04.2017 - 08.2018

Database Administrator

Intel
06.2013 - 05.2016

Consultant

HCL Technologies
10.2011 - 06.2013

Associate Technical Analyst

Oracle
01.2009 - 08.2011

BSc., MCA - Engineering

PSG College of Technology
08.2003 - 05.2009

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Ram Site Reliability Engineer