Ram Narayan
Faridabad
Summary
Dynamic professional with a proven track record at Le Marche' and Godrej Natures Basket, excelling in customer service and team collaboration. Demonstrated expertise in data analysis and inventory management, alongside exceptional communication and relationship-building skills. Known for enhancing client satisfaction and streamlining operations, reflecting a commitment to excellence and continuous improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CSE
Le Marche'
02.2017 - Current
- Provided professional services and support in a dynamic work environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained extensive knowledge in data entry, analysis and reporting.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
CSA
Godrej Natures Basket
03.2015 - 01.2017
- Connected with customers by listening to concerns and answering questions.
- Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
- Demonstrated safe practices and procedures in store by adhering to company standards.
- Answered customer questions about product availability and shipment times.
- Conducted client and market surveys to identify areas of improvement.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Maintained clean and organized work environment to maintain customer safety.
- Implemented and developed customer service training processes.
Education
Bachelor Of Commerce - B.com
Veer Kunwar Singh University
ARA. BIHAR 2008
Higher Education - Commerce
Maharaja College
ARA.BIHAR2005
Skills
- Maintenance & repair
- Team building
- Teamwork and collaboration
- Time management
- Excellent communication
- Customer service
- Team management
- Organization
- Multitasking Abilities
- Good customer relationship
- Inventory look-up
Certification
Achieve best employee certificate award in 2020-2023 in our work performance
Languages
English
Elementary (A2)
Hindi
Advanced (C1)
Timeline
CSE
Le Marche'
02.2017 - Current
CSA
Godrej Natures Basket
03.2015 - 01.2017
Achieve best employee certificate award in 2020-2023 in our work performance
Bachelor Of Commerce - B.com
Veer Kunwar Singh University
Higher Education - Commerce
Maharaja College
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