RAM KRISHNA SHUKLA
Hyderabad
Summary
Highly skilled professional with over 12 years of experience in Build and Release and DevOps seeking mid/senior-level assignments in the IT industry.
Successfully owned and maintained CI/CD for products, as well as set up new CI/CD environments.
Proficient in Python programming, automating infrastructure using Terraform.
Extensive knowledge of Kubernetes and Docker for deployments and containerization of applications.
Strong understanding of cloud concepts and experience using AWS as a cloud provider.
Comfortable working on both Windows and Linux-based operating systems.
Familiar with tools such as SCVMM, VirtualBox, Jira, Pulse/Jenkins, Perforce/SVN/GIT, and proprietary systems for managing CI/CD.
Streamlined operations and enhanced productivity as a leader of cross-functional teams.
Knowledge of AI-ML concepts and algorithms.
Proficient in LLM frameworks like RAG, LANGCHAIN, OPEN GPT,
Timely delivery of releases and effective coordination with development teams.
Expertise in building and designing monitoring systems using Sensu, Graphite, and Grafana.
Proficient in Ruby, HTML, CSS, SQL, MySQL, Ruby, and Shell Scripting for automation purposes.
Experience with Chef for automated VM creation and infrastructure automation.
Utilized tools like Jenkins, CQ5, and Amazon AWS (EC2) throughout the release process. A technology professional with proven track record in leading high-performing teams and delivering impactful technology solutions. Known for strong collaboration and results-driven approach, adapting seamlessly to evolving requirements. Core skills include software development, systems integration, and effective problem-solving.
Overview
13
13
years of professional experience
Work History
Specialist – DevOps Services
Coforge
10.2024 - Current
- Owning and maintaining CI/CD for products.
- Experience Architecting and migrating on premise infrastructure and new CI/CD environment to AWS cloud environment.
- Using various AWS services such as EC2 S3, ASG, IAM, ELB, VPCs, cloudwatch etc.
- Debugging build issues
- Writing python scripts for automation.
- Handling product build environment, automating infrastructure-using Terraform
- Improving application architecture by implementing micro-service architecture using Docker and Kubernetes
- Interacting with customers to understand the requirements and implement new features to the existing process
- Increased efficiency by automating routine tasks with software solutions.
- Improved team collaboration by initiating regular strategy meetings.
- Designed employee recognition program that improved morale and reduced turnover.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
Technology Lead
Infosys-Genesys
11.2020 - 10.2024
- Owning complete CI/CD for product
- Also worked on setting up new CI/CD environment
- Updating and debugging scripts mostly in Ruby, Python
- Managing deployment pipelines and up-liftment of various machines to production baselines
- Handling build requests, resolving build and infra issues
- Fluent working on windows and Linux based OS
- Familiar with tools for managing large number of VMs and Physical machines
- Managing team, coordinating tasks and optimizing workflow for efficient outcomes
- Administer Issue tracking system (jira) CI tools (Pulse/Jenkins) and SCM (Perforce) and Proprietary system to manage CD
- Creating streams and managing various streams/branches in perforce
- Debugging build issues, timely delivery of all the releases
- Coordinating with development teams for timely release of new features
- Good team player with excellent communication skills
DevOps Engineer
Genesys Telecom Labs
10.2016 - 11.2020
- Owning complete CI for Genesys products
- Handling issues related to perforce, build breaks, Jira
- Automating infrastructure and monitoring tools using Chef, Sensu, Graphite, and Grafana
- Creating web applications to monitor infrastructure deployment using ROR
- Creating streams in perforce and maintaining them
- Debugging build issues, timely delivery of all the releases
- Coordinating with development teams for timely release of new features
- Maintain web applications (internal web applications in ROR) availability and update them as and when needed
- Good team player with excellent communication skills
- Improved code deployment efficiency by automating processes with CI/CD pipelines.
- Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
- Maintained version control systems like Perforce, Git or SVN for seamless collaboration among developers and engineers during project lifecycles.
- Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
- Reduced system downtime for critical applications by implementing robust monitoring and alerting tools.
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
- Contributed to the creation of a DevOps culture within the organization, leading to increased agility and cross-functional collaboration.
- Provided 24/7 on-call support for critical systems, ensuring high availability and rapid issue resolution.
- Mitigated security risks by conducting regular vulnerability assessments and applying necessary patches.
Software Test Engineer (Build and Release)
Citrix R&D
12.2014 - 10.2016
- Generating builds for all NetScaler product, creating all required VPX images and maintaining scripts for the same
- Administrating build servers and maintaining them
- Handling releasing final product deployment to web and specific customers
- Designing, developing and implementing scripts to support day-to-day operations for builds and servers
- Worked on build management and used tools such as Perforce, Jenkins, One-Bug, Amazon AWS
- Worked on Release management and used tools such as Adobe CQ5, Share-file
- Generating branches, maintaining them and creating builds from them
- Creating tools with Ruby on Rails
- Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
Software Engineer (STB Integrator)
CISCO Video Tech.
07.2012 - 12.2014
- Developing unit test plan and test data for extensive integration testing & system testing
- Responsible for performing basic manual test, automated Sanity tests and maintaining scripts for the same, analysing and releasing final binary to the customer
- Administering process implementation, product testing & change management process
- Following the Software Development Life Cycle (SDLC) for development of requirements & products given by the business teams
- Handling the procedures of project delivery for software implementations
- Designing, developing and implementing applications to support day-to-day operations
- Worked on build management and used tools such as Clear-Case, Jenkins, Big-Bro, RedRat
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
Education
B.E. - Information Science and Engineering
NIE
Mysore, Karnataka12.2012
12th -
St. Joseph’s Public School
Samastipur, Bihar12.2007
10th -
D.A.V. Public School
Muzaffarpur, Bihar12.2005
Skills
- Python
- AWS
- Jenkins
- Terraform
- Docker
- Perforce
- GIT
- Kubernetes
- Ruby
- Grafana
- ArgoCD
- Shell
- Supervised learning - AI/ML
Languages
English
Hindi
Personal Information
- Location Preference: Hyderabad
- Date of Birth: 09/15/88
Extramuralengagements
- Part of Employee Advisory Committee and lead for CSR activity Hyderabad
- Served as Event Organizer in College Annual Fests and Technical Events
- Participated in exhibitions at state level for collecting stamps
Timeline
Specialist – DevOps Services
Coforge
10.2024 - Current
Technology Lead
Infosys-Genesys
11.2020 - 10.2024
DevOps Engineer
Genesys Telecom Labs
10.2016 - 11.2020
Software Test Engineer (Build and Release)
Citrix R&D
12.2014 - 10.2016
Software Engineer (STB Integrator)
CISCO Video Tech.
07.2012 - 12.2014
B.E. - Information Science and Engineering
NIE
12th -
St. Joseph’s Public School
10th -
D.A.V. Public School
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