Hi, I’m
Ramanathan Somasundaram
Solution Engineering - Data & BI Systems
Chennai,TN
Summary
Versatile Solution Engineer offering 15+ years background developing data-driven solutions for complex business problems. Passionate about data visualization and providing analytical insights that help improve experiences for data providers and consumers. Overall career goals are to positively impact the lives of individuals through technology and to help people do more with their data. Proven ability to establish and maintain excellent communication and relationships with stakeholders.
Overview
15
years of professional experience
50
Projects Handled
7
Certificates
4
Languages
Work History
CRG Solutions Pvt. Ltd.Chennai
Head - Solution Engineering (Data & BI Systems)
07.2021 - Current
Job overview
- Analyzed and created solutions solving complex business problems for 10+ Enterprise and PSU organizations
- Reviewed 50+ project specifications and designed technology solutions that met or exceeded performance expectations
- Conducted process improvement meetings to solicit, clarify and document business technical requirements
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards for 20+ SMB Customers
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance
- Leveraged mathematical techniques to develop engineering and scientific solutions; most significant example was creating solution to identify and analyze circular trading in Tax transactions using Network Analysis
- Utilized various statistical techniques and maintained large databases to collect and analyze data from partners and customers
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve business.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance
- Attracted new clientele and developed customer relationships by hosting 10+ product-focused events.
Accenture Solutions Pvt. Ltd.Chennai
Offshore Delivery Lead
03.2019 - 07.2021
Job overview
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships
- Responsible for delivery of data products and delivering business value for 2 Customers accounting to contractual value of $100Million
- Created plans and communicated deadlines to complete projects on time and drove continuous improvements across performance, process and operations thus resulting in 15% savings year on year
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc
- Automated manual processes on several mundane tasks ending up saving $10k per month
- Worked effectively with individuals on 2 offshore and 2 onsite locations while providing quality leadership
- Managed 70+ employees with continuous coaching and mentoring
- Improved office operations by automating client correspondence, record tracking and data communications
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
Accenture Solutions Pvt. Ltd.Bengaluru
Business Intelligence Consultant
08.2012 - 03.2019
Job overview
- Directed implementation of new business intelligence tools, selecting appropriate solutions for 10+ teams
- Set-up Tableau Centre of Excellence (CoE) involving 2500+ users in client environment and migrated 90+ of systems to BI based
- Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence; significant example was in reducing response time from 15 minutes to within 90 seconds using Tableau
- Succeeded in developing forecasting model to forecast monthly budget for next 3 years using past 5 years data with actual to forecast variations within +/-2.5%
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests
- Developed intelligence-sharing dashboards, providing company-wide access to collected data
- Evaluated and improved existing data-collecting from various sources and analytics systems
- Automated refresh process using data transformation & RPA Tools
- Translated business needs into technical specifications and provide ideas for improving business process
- Established procedures for data sharing with internal and external stakeholders
- Worked with stakeholders to align on KPIs and data sources to be used
- Financial planned Vs. actuals, resource forecast dashboards such as demand Vs. supply – dollar gap analysis; QBR decks for client VPs & directors; Performed monthly DNP cost analysis, analysis on demand/assessments trend
Accenture Solutions Pvt. Ltd.Chennai
IT Infrastructure and Security Lead
07.2011 - 08.2012
Job overview
- Defined strategies for networking policies & server management
- Defined engagement level security policies involving more than 400+ firewall requests
- Analyzed and investigated incidents alongside functional management and security supervisors
- Designed and maintained business continuity management protocols involving 3 domestic and 2 international locations
- Conducted technical reviews to verify compliance with control standards
Accenture Solutions Pvt. Ltd.Chennai
Project Management Specialist
07.2007 - 08.2012
Job overview
- Facilitated communication between internal personnel, contractors and vendors for project cohesion
- Updated operational methods and oversaw accounting procedures for improved efficiency
- Managed project PMO team & Project process transformation team
- Involved in PMO Offshoring & Project Mobilization activities
- Performed in-depth market research, identified optimal acquisition strategies and designed project solutions for contracts approval worth $50M
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements
- Managed invoicing and payment processing operations
- Partnered with project managers to review costs and prepare budgets, subsequently reporting to clients
- Developed and initiated projects, managed costs and monitored performance
- Managed guidelines for calculations for metrics and analysis
- Identified and reported variances between planned and actuals and performed gap analysis
- Produced quality reports formatted in compliance with data quality standards
Education
Annamalai UniversityChidambaram
Bachelor of Engineering from Electronics And Instrumentation
08.2003 - 06.2007
Skills
Tableau
Certification
Tableau Desktop Certified Associate
Hobbies
Football, Books, Travel, Cooking
Hobbies
Football, Books, Travel, Cooking
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