RAMAAN TULI
Scrum Master
Hyderabad
Summary
Results-driven Agile professional with 10 years of total experience, including 5+ years as a Scrum Master and
Agile Delivery Lead, driving delivery predictability across complex digital products. Proven expertise in
stakeholder alignment, release governance, and dependency management within cross-functional and
multi-team environments.
Leveraged AI-assisted tools to enhance Scrum effectiveness, including sprint data analysis, trend
identification in data-driven Agile metrics (velocity, burndown, burnup, flow metrics), automated reporting,
and retrospective insights to support continuous improvement and informed decision-making.
Demonstrated success in delivering measurable business outcomes through program and cross-team
coordination, proactive risk management, and transparent communication with Product Owners,
Engineering, QA, and leadership. Recognized for servant leadership, adaptability, and applying AI-enabled
insights to improve planning accuracy, delivery confidence, and release outcomes.
Overview
12
12
years of professional experience
5
5
Certifications
Work History
Scrum Master| Middle Office Agent
Finacplus
09.2023 - Current
- Facilitated core Scrum ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement,
Sprint Reviews, and Retrospectives for a small cross-functional team.
•Worked closely with the Product Owner to define user stories, acceptance criteria, and sprint goals,
ensuring sprint readiness within tight timelines.
•Supported the team in adopting Scrum best practices, including estimation techniques, Definition of
Done, and sprint commitments.
•Tracked and shared Agile delivery metrics such as sprint progress, velocity trends, and burndown charts
using Jira to improve transparency.
•Identified and escalated project risks and dependencies early, enabling leadership to make informed
decisions when the initiative was later paused.
Scrum Master/Senior Associate
Cognizant
11.2021 - 04.2023
- Facilitated all core Scrum ceremonies including Sprint Planning, Daily Standups, Backlog Refinement,
Sprint Reviews, and Retrospectives for crossfunctional teams.
• Coached teams on Scrum values, Agile principles, Definition of Done, and estimation techniques, improving sprint predictability and delivery consistency.
• Partnered closely with Product Owners to maintain backlog hygiene, refine user stories, define acceptance criteria, and ensure sprint readiness.
• Tracked and reported Agile metrics such as velocity, sprint burndown/ burnup, throughput, and cumulative flow diagrams (CFD) using Jira and Confluence.
• Identified, removed, and escalated impediments and risks, shielding the team from external distractions, and enabling uninterrupted delivery.
• Worked in a scaled Agile (SAFe) environment, participating in Scrum of Scrums, PI Planning, and cross-team dependency management.
• Implemented Kanban practices for support and unplanned work, optimizing flow using WIP limits and flow-based metrics.
• Facilitated data-driven retrospectives, driving continuous improvement actions that enhanced team collaboration and delivery maturity.
• Promoted a culture of Transparency, Inspection, and Adaptation, fostering ownership, accountability, and continuous learning within teams.
Scrum Master /Senior Representative
Synchrony Financials
05.2018 - 03.2021
- Managed the product backlog effectively, prioritizing high-value items for faster completion.
- Facilitated the Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
Transportation Specialist
Amazon India Pvt Ltd
09.2017 - 01.2018
- Worked with Support Delivery Services (SDS), addressing delivery partner (DP) queries via email.
Tax Associate
Ryan Tax Services India Pvt. Ltd.
01.2017 - 07.2017
Process Analyst, Global Proxy
Broadridge Financial Solutions
08.2014 - 08.2015
Education
Bachelors -
Sreenidhi Degree College
Hyderabad, Telangana06.2014
Skills
— Scrum Framework Agile Methodologies SAFe (Scaled Agile Framework) Kanban Sprint Planning &
Execution Agile Ceremonies Facilitation Backlog Grooming & Prioritization Stakeholder Management
Risk & Impediment Management Agile Metrics & Reporting Velocity & Burndown Analysis CI/CD
Pipeline LeSS TDD BDD Continuous Improvement Servant Leadership Cross-Functional Team
Leadership Delivery & Release Management Agile Coaching & Mentoring Jira & Confluence Azure
Devops Jenkins Github Jira Align Asana Monday Trello
Certification
Certified Scrum Master (CSM), Scrum Alliance
Timeline
Scrum Master| Middle Office Agent
Finacplus
09.2023 - Current
Scrum Master/Senior Associate
Cognizant
11.2021 - 04.2023
Scrum Master /Senior Representative
Synchrony Financials
05.2018 - 03.2021
Transportation Specialist
Amazon India Pvt Ltd
09.2017 - 01.2018
Tax Associate
Ryan Tax Services India Pvt. Ltd.
01.2017 - 07.2017
Process Analyst, Global Proxy
Broadridge Financial Solutions
08.2014 - 08.2015
Bachelors -
Sreenidhi Degree College