Arati Patra
RTE, Senior Scrum Master , Agile Program Manager
Hyderabad,TG
Work Preference
Summary
Release Train Engineer (RTE) with 15 years of overall IT experience, including 2 years as an RTE leading Agile Release Trains (ARTs) of 6 to 8 cross-functional teams in the banking and financial services domain. Experienced in facilitating PI Planning, managing cross-team dependencies, and improving delivery predictability and flow metrics across programs.
Certified SAFe® Agilist and Certified ScrumMaster (CSM) with strong expertise in driving SAFe practices, coaching Scrum Masters and teams, and fostering a Lean-Agile mindset. Proven ability to align business and technology stakeholders, ensure smooth program execution, and deliver regulatory-compliant solutions aligned with Reserve Bank of India guidelines.
Skilled in stakeholder management, risk mitigation, and continuous improvement, with a focus on enhancing delivery efficiency, team collaboration, and release quality.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Senior Scrum Master
Wells Fargo
01.2024 - Current
- Leading Agile delivery for a large-scale EFT migration program (Revelus to Axiom), coordinating multiple Scrum teams, vendors, and stakeholders in a highly regulated banking environment.
- Driving end-to-end Agile delivery including sprint planning, backlog refinement, sprint reviews, retrospectives, and release planning to ensure predictable and compliant outcomes.
- Ensuring clarity of product owner for arranging the product backlog to yield maximized value.
- Improved sprint predictability by ~25% through KPI-driven planning, velocity tracking, and continuous backlog grooming.
- Facilitating planning and helps product owners understand and adhering to Scrum techniques and practices.
- Leveraged AI tools such as Story Weaver, Copilot, and Tachyon to enhance user story creation, backlog refinement, and sprint planning efficiency.
- Utilized sprint report generation tools including Balance Product Score Card, Tableau, and Jira dashboards to track progress, analyze metrics, and optimize product performance.
- Proactively identified and managed cross-team dependencies and delivery risks, mitigating nearly 90% of potential blockers through early intervention and stakeholder alignment.
- Conducted Agile maturity assessments and coached teams on Scrum and Kanban best practices, resulting in a 20% improvement in team productivity and delivery consistency.
- Facilitated Scrum of Scrums, mentored 4+ Scrum Masters, and promoted Agile standards, delivery governance, and continuous improvement across the program.
Senior Scrum Master / Project Manager
IBM
02.2022 - 12.2023
- Led Agile delivery for SAP PO implementation for Heineken, managing a Scrum team of 10 and an extended delivery group of 20+ members across onshore and offshore locations.
- Played a dual role as Scrum Master and Project Manager, ensuring alignment between Agile execution, project milestones, and business objectives.
- Achieved 99% on-time delivery across multiple releases by refining Agile delivery processes, improving sprint planning accuracy, and enforcing delivery governance.
- Facilitated PI planning, release planning, backlog management, and stakeholder reviews, ensuring transparency and predictable outcomes.
- Coached teams on Agile principles, Scrum ceremonies, estimation techniques, and velocity management, improving velocity stability by 30%.
- Supported organization-wide Agile adoption, trained entry-level graduates, and enabled a strong Agile mindset across teams delivering customer-centric solutions impacting millions of end users.
Scrum Master
Tech Mahindra
08.2021 - 02.2022
- Served as Scrum Master for the Verizon SIM Security program, supporting secure wireless broadband services in a high-availability telecom environment.
- Facilitated all Scrum ceremonies and ensured adherence to Scrum framework, Agile principles, and delivery timelines.
- Actively removed impediments, improved team collaboration, and enhanced sprint execution efficiency by ~20%.
- Coordinated closely with product owners, developers, testers, and external stakeholders to ensure smooth sprint execution and timely releases.
- Monitored Agile metrics such as velocity, burndown, and sprint commitments, driving continuous improvement and delivery predictability.
Senior Systems Engineer / Lead
Infosys Limited
03.2011 - 07.2021
- Led a team of 7 members providing application support and enhancements for Adidas sourcing and logistics platforms, ensuring business continuity and SLA adherence.
- Delivered L2/L3 production support, root cause analysis (RCA), defect fixes, and minor enhancements for large enterprise applications.
- Reduced recurring production incidents by 35% through trend analysis, proactive monitoring, and preventive fixes.
- Supported Walmart People Systems, improving application stability and reducing overall ticket volumes by 30%.
- Collaborated with cross-functional teams including development, QA, infrastructure, and business stakeholders to resolve complex issues efficiently.
- Mentored offshore teams, improved operational processes, and consistently met service-level agreements (SLAs) in fast-paced, high-volume environments.
Education
Bachelor of Technology (B.Tech) - undefined
National Institute of Science & Technology
Berhampur, Odisha01.2010
Skills
Agile & Scrum Frameworks
SAFe (Scaled Agile Framework)
Program & Project Management
Agile Transformation
Scrum of Scrums
Stakeholder Management
Risk & Dependency Management
Delivery Governance
Release & PI Planning
Agile Coaching & Mentoring
Continuous Improvement
Metrics-Driven Delivery & Reporting
Negotiation & Conflict Management
Team Building & Interpersonal Skills
Analytical & Problem-solving
Effective Management Skills
Leadership and Delegation
Agile & ALM Tools: JIRA, Azure DevOps, ServiceNow, Remedy
AI Tools: Story Weaver, Copilot, Tachyon
Sprint Report Generation Tools: Balance Product Score Card, Tableau, Jira Dashboards
Retrospective Tools: Mural, Microsoft Teams Whiteboard, Confluence
Version Control: Git, SVN, WinSCP
Databases: Oracle, MS SQL Server, Teradata, DB2
Operating Systems: UNIX, Linux, Windows
Programming & Scripting: SQL, Core Java
Monitoring & Support Tools: Incident, Problem & Change Management Tools
Methodologies & Frameworks: Scrum, Kanban, SAFe
Reporting & Metrics: Agile KPIs, Velocity, Burndown, Dashboards
Certification
SAFe6.0
Accomplishments
- Led Agile Release Train (ART) of 8 teams (~90 members) delivering banking platforms, achieving 95%+ predictability.
- Improved on-time delivery by 30-40% by optimizing PI planning and dependency management.
- Reduced cycle time by 25% through flow optimization and WIP limits.
- Increased velocity consistency by 20%+ across teams through coaching and backlog refinement practices.
- Managed Cross-ART dependencies across the cross functional teams.
- Drove CI/CD adoption, reducing release cycles from quarterly to monthly and biweekly.
- Implemented RAID tracking on program board, reducing project level risks significantly.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Certified SAFe 6.0 Agilist - Scaled Agile Inc.
- Certified CSM- Scrum Alliance
Timeline
SAFe6.0
02-2026
Senior Scrum Master
Wells Fargo
01.2024 - Current
CSM
03-2022
Senior Scrum Master / Project Manager
IBM
02.2022 - 12.2023
Scrum Master
Tech Mahindra
08.2021 - 02.2022
Senior Systems Engineer / Lead
Infosys Limited
03.2011 - 07.2021
Bachelor of Technology (B.Tech) - undefined
National Institute of Science & Technology