SULAKSHANA HAZARIKA
Business Analyst/ Lead Test Engineer / Scrum Master
Bangalore
Summary
Experienced Business Analyst, Scrum Master, and Lead Test Engineer with almost 10 years of experience across Banking, Finance, and E-Commerce domains. Adept at end-to-end testing, requirement elicitation, Agile practices, and stakeholder collaboration. Proven track record of delivering high-quality software solutions through functional testing, API testing, and team leadership.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Senior Business Analyst | Scrum Master | Lead Test Engineer
Societe Generale
09.2019 - Current
- Led the RCT team across QA and analysis; ensured timely and quality delivery of all product releases.
- Owned test strategy creation and execution across UAT, Regression, Mainframe, and API testing using Postman and ReadyAPI.
- Acted as Scrum Master for a 14-member Agile team; conducted ceremonies and coached the team on Agile practices.
- Owned sprint ceremonies: daily stand-ups, planning, demos, and retrospectives; resolved blockers and maintained sprint velocity.
- Translated business needs into Functional Specs, User Stories, and Use Case Diagrams; ensured full traceability.
- Collaborated with Product Owners, Developers, and QA to ensure quality delivery and clear understanding of business flows.
- Led impact analysis, cost estimation, and backlog grooming sessions to align development with business priorities.
- Oversaw UNITY ticket management for the RCT SAU team, ensuring functional issue resolution and release continuity.
- Supported and monitored UNITY SAU tickets, ensuring timely resolution and functional clarity for ongoing support.
Business Analyst | Functional Test Engineer
Reliance Retail (AJIO B2B)
02.2018 - 09.2019
- Spearheaded catalog design and B2B process mapping for vendor onboarding, VMS tools.
- Collaborated with multiple departments (catalog, onboarding, finance) to improve flow.
- Drafted functional specs, test cases, and supported UAT execution.
- Assisted vendor training through user manuals and regular KT session.
Functional Tester / Test Engineer / Business Analyst
Amazon Development Center
09.2015 - 02.2018
- Catalogue Business Analyst / UAT Tester — Oct 2016 – Feb 2018
- Functional Tester (App Store) — Sep 2015 – Oct 2016
- Conducted functional testing and business analysis for Amazon Catalog and App Store.
- Drafted test scenarios, process flows, SQL queries, and created KT documentation.
- Acted as SPOC between dev and business for catalog issues.
Education
Bachelor of Engineering - Electronics & Telecommunications
Guwahati University
Skills
- Agile & Scrum Frameworks
- STLC, Test Planning & Execution
- Functional, UAT, API & Mainframe Testing
- Business Requirements Elicitation & Documentation
- Impact Analysis & Cost Estimation
- SQL, JIRA, Postman, ReadyAPI
- SDLC, Defect Management & Regression Testing
- Cross-functional Team Collaboration
Certification
Certified Scrum Master – Scrum Alliance
Timeline
Senior Business Analyst | Scrum Master | Lead Test Engineer
Societe Generale
09.2019 - Current
Business Analyst | Functional Test Engineer
Reliance Retail (AJIO B2B)
02.2018 - 09.2019
Functional Tester / Test Engineer / Business Analyst
Amazon Development Center
09.2015 - 02.2018
Bachelor of Engineering - Electronics & Telecommunications
Guwahati University
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