Amol Mahale
Pune
Summary
Results-driven Scrum Master with 9+ years of experience in Agile delivery across payments, e-commerce, and telecom domains. Proven track record of facilitating Scrum ceremonies, removing impediments, and driving high-performing teams. Experienced in coaching cross-functional teams, improving sprint predictability, and delivering scalable digital solutions in banking and payment systems (ACH, Wire, Bill Pay).
Overview
19
19
years of professional experience
1
1
Certification
Work History
Scrum Master / Agile Lead
Infogain
04.2024 - Current
- Facilitating Scrum ceremonies and improving delivery consistency
- Coaching teams on Agile best practices
- Collaborating with Product Owners for backlog refinement
- Removing impediments in payment solutions environment
- Tracking Agile metrics for continuous improvement
Scrum Master
Infogain
04.2021 - 03.2024
- Led Agile delivery for NCR Voyix payment solutions
- Facilitated backlog grooming and sprint ceremonies
- Improved team collaboration and ownership
- Enabled warehouse migration (CEVA to D&H;)
- Reduced sprint spillovers and improved predictability
Scrum Master / Agile Coach
NICE Systems India
08.2019 - 03.2021
- Facilitated Scrum adoption across AML teams
- Coached Product Owners and teams
- Improved delivery cycles through feedback
- Mentored junior members
Scrum Master & QA
NICE Systems India
07.2015 - 07.2019
- Facilitated Scrum ceremonies
- Maintained Scrum boards
- Resolved team conflicts
- Worked with Product Owners for prioritization
Software Developer
IBM ISL
09.2011 - 03.2014
- Developed enterprise marketing management solutions
- Worked in Agile teams
Software Engineer
AVAYA India Pvt. Ltd.
03.2007 - 08.2011
- Worked on telecom-based applications
Education
MBA - Product Leadership
MIT Pune
01.2021
B.E. - Mechanical
University of Pune
Skills
- Agile & Scrum Frameworks
- Sprint Planning & Facilitation
- Stakeholder Management
- Impediment Resolution
- Agile Coaching & Mentoring
- Jira
- Confluence
- Metrics Tracking (Velocity, Burndown)
- Payments: ACH, Fedwire, AML
- Data Analytics
Certification
- Certified Scrum Product Owner (CSPO)
- Certified International Payment System Professional (CIPSP)
Websites, Portfolios and Profiles
LinkedIn
Timeline
Scrum Master / Agile Lead
Infogain
04.2024 - Current
Scrum Master
Infogain
04.2021 - 03.2024
Scrum Master / Agile Coach
NICE Systems India
08.2019 - 03.2021
Scrum Master & QA
NICE Systems India
07.2015 - 07.2019
Software Developer
IBM ISL
09.2011 - 03.2014
Software Engineer
AVAYA India Pvt. Ltd.
03.2007 - 08.2011
MBA - Product Leadership
MIT Pune
B.E. - Mechanical
University of Pune