Ramachandran S
Chennai
Summary
To make use of my extensive knowledge, skills and to synergies with the organization to focus on and achieve the long term goal that has been put into place.
Overview
12
12
years of professional experience
Work History
Key Account Manager - Railway Customer Support
CUMMINS INDIA LTD
Mumbai
09.2021 - Current
- Customer Critical case support (DETC, TM, Power Car, SPART) and Training Conducted on beyond Engine
- Customer Appreciation Received on DETC Mega block Troubleshooting
- Quarterly Connect with Customer as well as Dealership to short close the issue timely
- Parts Delivery tracked and site timely delivery ensured
- Successfully completed HLC - Hotel Load Converter Project Prototype with PSBU team
- DETC Engine beyond Parts Creation Work done, and appreciation received
- Conducted Customer Training Program Quarterly and gained more business from Railway
- Neral Loco Contract and KRCL Compliance quarterly review with dealer team and maintained tracker
- SPIC-Self Propelled Inspection Car- Power pack installation Engine (NTA- 855R LCC Governor load testing done in ICF Chennai & commissioning at customer railways)
- Minutes of Meeting with Railway Customers held every Quarterly & Tracker maintained till closure.
- 7 years of hands-on sales and business development experience in Indian Railways (WR, CR, KRCL, SR – Chennai Division)
- Generated revenue through CAMC orders, service contracts, spares sales, and project negotiations
- Successfully negotiated and secured HS-SPART, DETC, SPART & Locomotive CAMC contracts with user railways
- Conducted quarterly customer meetings (MoM) with railway officials to identify new business opportunities
Service Engineer
SAN ENGINEERING & LOCOMOTIVE Co. Ltd
Chennai
06.2014 - 07.2021
- High Speed Self Propelled Accident Relief Train (HS-SPART)-Power pack installation, 125 kva load Testing & NTA-IAR cranking work done in ICF Chennai & commissioning work done at customer railways
- SPART-SPU Circuit modification and implantation work done at user railways
- DIESEL ELECTRIC TOWER CAR (DETC)-Power pack installation Engine (NTA- 85SR LCC Governor load testing done in ICF Chennai & commissioning at customer railways
- Get CAMC order for HS SPART at railways; negotiation work also done
- Electrical circuit trace and problem solved on phone communication
- Preplan prepared before Schedule for every SPART CAMC attention
- Solve any issues and guidance for SPART, DETC & LOCOMOTIVE from user railways through tele-communication.
Education
DEEE -
Sri Ramakrishna Polytechnic College
CoimbatoreXII Higher Secondary -
Bishop Ubagaraswamy Higher Sec. School
TirupurX Higher Secondary -
Government Higher Sec. School
TirupurAccomplishments
- Successfully managed 30 crores budget railway locomotive projects
- Achieved the project scheduled goals.
- Travelled and serviced in various railways like DETC, SPART and Locomotive
- Administered financial processes for User railway CAMC service bills and clarification.
- Cultivated strong business relationship with customers
- Drove business development.
Hobbies and Interests
- Listening to Music
- Watching Movies
- Playing
Disclaimer
I, Ramachandran S, declare that the information given above is true to the best of my knowledge.
Personal Information
- Date of Birth: 07/16/94
- Gender: Male
- Nationality: Indian
Languages
- English
- Hindi
- Telugu
- Tamil, Read, Speak & Write
- English, Read, Speak & Write
- Hindi, Speak
- Telugu, Speak
Timeline
Key Account Manager - Railway Customer Support
CUMMINS INDIA LTD
09.2021 - Current
Service Engineer
SAN ENGINEERING & LOCOMOTIVE Co. Ltd
06.2014 - 07.2021
DEEE -
Sri Ramakrishna Polytechnic College
XII Higher Secondary -
Bishop Ubagaraswamy Higher Sec. School
X Higher Secondary -
Government Higher Sec. School