Ramakant Mahawar
Life Insurance Specialist
Jaipur
Summary
Dynamic Center Manager with a proven track record at Axis Max Life Insurance Ltd, enhancing customer satisfaction through strategic operations management and effective team leadership. Skilled in data analysis and relationship building, I successfully increased sales revenue and optimized resource allocation, fostering a culture of collaboration and continuous improvement.
Overview
9
9
years of professional experience
Work History
Center Manager
Axis Max Life Insurance Ltd
07.2023 - Current
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Maintained accurate records of all transactions at the center, ensuring transparency in financial reporting for internal stakeholders.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Collaborated closely with other department managers to align goals, share knowledge, and boost overall center performance.
- Streamlined scheduling procedures to optimize resource allocation, resulting in better overall management of the center''s workload.
- Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.
Financial Sales Manager
Axis Max Life Insurance Ltd.
10.2019 - 06.2023
- Developed incentives, achieving sales targets to increase revenue.
- Implemented initiatives to improve customer satisfaction and increase repeat business.
- Recognized and interpreted Type trends in sales for Product or Service.
- Collected data on competitors' pricing and promotions through primary and secondary research techniques.
Associate Sales Manager
Axis Max Life Insurance Ltd.
02.2018 - 09.2019
- Continuously enhanced product knowledge staying updated latest industry developments trends facilitated persuasive presentations prospects/customers alike.
- Analyzed competitors'' offerings devised innovative ways pitch our products as superior alternatives leading an edge marketplace competition.
- Managed a team of sales associates, providing coaching and feedback to improve individual performance and overall department success.
- Organized weekly sales meetings to review progress towards goals, discuss challenges faced by the team members and strategize on action plans moving forward.
Relationship Manager
Future Generali Life Insurance Company Ltd
04.2017 - 02.2018
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Education
Master of Science - Mathematics, Statics
Vardhman University
Kota06.2017
Bachelor of Science - Mathematics
University of Rajasthan
Jaipur06.2015
High School Diploma - PCM
BSER AJMER
Dausa05.2009
Skills
Data analysis
Staff leadership
Operations management
Facility maintenance
Sales proficiency
Financial reporting
Training coordination
Sales management
Compliance monitoring
Regulatory standards
Sales expertise
Interdepartmental collaboration
Business development
Relationship building
Cost analysis and savings
Business growth initiatives
Quality assurance
Cost control
Teamwork and collaboration
Customer service
Problem-solving
Time management
Multitasking Abilities
Adaptability and flexibility
Verbal and written communication
Accomplishments
Achieved 8 years of progressive career growth within one organization, gaining cross-functional experience across multiple business verticals. Earned several promotions for strong performance and consistently qualified in multiple internal contests and recognition programs, reflecting sustained excellence and commitment.
Timeline
Center Manager
Axis Max Life Insurance Ltd
07.2023 - Current
Financial Sales Manager
Axis Max Life Insurance Ltd.
10.2019 - 06.2023
Associate Sales Manager
Axis Max Life Insurance Ltd.
02.2018 - 09.2019
Relationship Manager
Future Generali Life Insurance Company Ltd
04.2017 - 02.2018
Master of Science - Mathematics, Statics
Vardhman University
Bachelor of Science - Mathematics
University of Rajasthan
High School Diploma - PCM
BSER AJMER