RAMA KRISHNA YALLA

• Project: RJ Reynolds.

Role Name: Project Coordinator/Terraform Developer.

Technologies: Terraform, AWS, Excel, Smartsheet, Splunk, ADO, Azure Repo, Azure Dashboard.

• Project: Sanofi.

Role Name: Project Coordinator; Technologies: TIBCO CLOUD, EXCEL, SMARTSHEET, SPLUNK, GIT, JIRA, MS SQL, SQL Developer.

• Project: WSI (Williams-Sonoma, Inc.)

Role Name: DevOps Lead.

Technologies: GitHub, Jenkins, Docker, Kubernetes, Rundeck, Subversion, NPM repository, JFrog, MS SQL, SQL Developer, ServiceNow, Akamai.

• Project: Telefónica 02

Role Name: DevOps Lead.

Technologies: Jenkins, Subversion, Oracle, and Unix.

• Project: TUI UK Limited.

Role Name: DevOps Lead; Technologies: Jenkins, Subversion, Oracle, and Unix.

• Project: AMERIHEALTH CARITAS.

Role Name: DevOps Engineer; Technologies: Ansible, PowerShell, MS Visual Studio.

• Developed and implemented specialized procedures for customer service operations.
• Conducted regular meetings with staff to review progress and address any concerns.
• Assisted in developing strategies to increase customer satisfaction levels.
• Evaluated needs of departments and delegated tasks to optimize overall production.
• Identified needs of customers promptly and efficiently.
• Coordinated with other departments to ensure efficient workflow processes.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
• Generated reports to track performance metrics of team members.
• Created training materials for new hires on the company's procedures and policies.
• Implemented process improvements to increase efficiency and reduce costs.
• Researched and analyzed customer feedback to identify areas of improvement.
• Performed quality assurance testing on newly developed software applications.
• Created plans to propose solutions to problems related to efficiency, costs or profits.
• Maintained positive working relationship with fellow staff and management.
• Reviewed documents for accuracy prior to submission or publication.
• Implemented strategies to take advantage of new opportunities.
• Participated in ongoing training and compliance activities.
• Organized client meetings to provide project updates.
• Completed day-to-day duties accurately and efficiently.
• Maintained updated knowledge through continuing education and advanced training.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked with cross-functional teams to achieve goals.

• Project: Nielsen - Census Collections

Role Name: AWS/DevOps Engineer Technologies: Jenkins, Bitbucket, Docker, Kubernetes, Datadog, Nagios, Maven, ANT, AWS.

• Integrated third-party APIs and services to enhance software functionality and interoperability.
• Deployed software updates and patches to ensure security and functionality.
• Optimized existing software systems for improved performance and scalability.
• Documented software development processes and procedures for future use.
• Developed requirements for system modifications and new system installations.
• Investigated production issues reported by users and provided timely resolutions.
• Performed unit testing on application components prior to release.

• Project: HSN (Home Shopping Network)

Role Name: AWS/DevOps Engineer Technologies: Jenkins, Bitbucket, Docker, Kubernetes, Maven, ANT, CHEF, AWS.

• Utilized Agile methodologies to manage project timelines and deliverables efficiently.
• Deployed software updates and patches to ensure security and functionality.