Collection Manager at Ramandeep Financial Services & Auto Consultants, adept at enhancing recovery rates through strategic process optimization and effective team leadership. Leveraging strong negotiation skills and operational efficiency, I drive successful debt recovery initiatives while ensuring compliance with regulations, fostering positive client relationships, and achieving significant performance improvements.
Overview
3
3
years of professional experience
Work History
Collection Manager
Ramandeep Financial Services & Auto Consultants
04.2022 - 05.2025
Currently holding the position of Collection Manager at Ramandeep Financial Services & Auto Consultants, where the focus is on managing and leading the collection operations effectively. This role involves strategizing and implementing collection processes to optimize recovery rates while ensuring compliance with relevant laws. Strong communication and negotiation skills are employed to foster positive relationships with clients and resolve any payment issues. A commitment to team supervision and backend operations management ensures smooth workflow and operational efficiency.
Develop and implement effective strategies for loan recovery and debt collection.
Lead and supervise the collection team to enhance performance and efficiency.
Ensure compliance with collection laws and regulations to mitigate risks.
Utilize strong communication skills to negotiate payment resolutions with clients.
Manage backend operations to facilitate smooth collection processes.
Education
Bachelor of Arts - Arts
Shri Guru Govindsinghji Mahavidyalaya (MRSSSZ)
Nanded
12.2023
Skills
Collection Management
Customer Service
Team Leadership
Negotiation Skills
Operational Efficiency
Process Optimization
Debt recovery expertise
Stress management techniques
Strong negotiation skills
Collection strategy
Affiliations
Received a trophy and national recognition for achieving the highest collection performance in a Pan-India contest among all empanelled agencies. Honored for excellence in recovery, operational efficiency, and consistent delivery.