Vikash Sahani
Guwahati
Summary
Results-driven Collections Manager experienced in implementing effective strategies for debt recovery. Achieved measurable success by utilizing proven tactics to optimize collections processes. Focused on delivering innovative solutions that contribute to organizational financial health.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Collection Manager
Kotak Mahindra Bank
05.2025 - Current
- Managed BKT X Recovery card program to guide financial recovery efforts.
- Monitored team performance through regular reviews of daily, weekly, and monthly metrics.
- Analyzed MIS to assess team and individual efficiency and effectiveness.
- Handled agency operations by implementing team management strategies to enhance workflow.
- Planning daily activities for the team to ensure successful achievement of business numbers.
- Providing system training and product knowledge to new FOS
Collection Manager
RBL Bank
07.2024 - 04.2025
- Managing Managed BKT X recovery process for improved outcomes.
- Managed agency operations through effective team leadership. through team management
- Planning daily activities for the team to ensure successful achievement of business numbers.
- Monitoring performance of team by regular review of daily, weekly and monthly performance.
- Analysing MIS to track efficiency and effectiveness at team and individual level.
- Providing system training and product knowledge to new FOS
Assistant Collections Manager
Bajaj Finserv
10.2023 - 07.2024
- Managed the MID bucket card team to streamline operations.
- Handled agency operations through effective team management.
- Planning daily activities for the team to ensure successful achievement of business numbers.
- Monitored team performance through regular reviews of daily, weekly, and monthly metrics
- Managing MID Bucket card
- Delivered system training and product knowledge to new FOS to ensure strong onboarding
Agency Manager
SMFG India Credit
08.2022 - 07.2023
- Handling write-off portfolio for Business loan, Personal loan.
- Handling 5 local agencies And 1 centralized agency.
- Planning daily activities for the team to ensure successful achievement of business numbers.
- Analysing MIS to track efficiency and effectiveness at team and individual level.
- Providing system training and product knowledge to new FOS
- Trained new FOS on system usage and product knowledge.
Assistant Manager Collections
Bajaj Finserv
05.2020 - 03.2022
- Managing Managed GCL bucket card program (3 to 6)
- Managed agency through effective team coordination and team management.
- Planning daily activities for the team to ensure successful achievement of business numbers.
- Reviewed daily, weekly, and monthly performance to monitor team effectiveness
- Analysing MIS to track efficiency and effectiveness at team and individual level.
- Trained new FOS on system usage and product knowledge to enhance onboarding
Collection Executive
Mahindra & Mahindra Financial Services Ltd.
06.2016 - 01.2019
- Managed and monitored delinquent account collections, establishing payment terms to facilitate recovery
- Prepared reports to provide management insights on billing, collection, credit control, and profitability trends
- Conducted field visits to normalize delinquent accounts, enhancing recovery processes
- Preparing reports to provide feedback to the management on business operations like billing, collection, credit control & profitability
- Dealing in all kinds of vehicles like 3 Wheeler, Tractor , LMV, CV and also dealing in Personal loans & Refinance
Education
MBA/PGDM - Finance
Symbiosis Centre for Distance Learning (SCDL)
B.Com - Commerce
Nagaon Gopinath Dev Goswami Commerce College
12th - Assam, English
10th - Assam, Hindi
Skills
- Debt Recovery
- Collection Management
- Financial Analysis
- Regulatory Compliance
- Process Optimization
- Team Leadership
- Client Relations
- Debt recovery
- Debt Recovery
Certification
- Advance diploma in computer application
- Advance Microsoft Excel
Languages
- English
- Hindi
- Assamese
Timeline
Collection Manager
Kotak Mahindra Bank
05.2025 - Current
Collection Manager
RBL Bank
07.2024 - 04.2025
Assistant Collections Manager
Bajaj Finserv
10.2023 - 07.2024
Agency Manager
SMFG India Credit
08.2022 - 07.2023
Assistant Manager Collections
Bajaj Finserv
05.2020 - 03.2022
Collection Executive
Mahindra & Mahindra Financial Services Ltd.
06.2016 - 01.2019
MBA/PGDM - Finance
Symbiosis Centre for Distance Learning (SCDL)
B.Com - Commerce
Nagaon Gopinath Dev Goswami Commerce College