VISHAL SACHDEVA
Amritsar
Summary
Results-oriented Collections Manager experienced in banking and finance. Established clear department guidelines to enhance compliance, productivity, and resolution of payment issues while navigating regulatory and legal frameworks. Managed high-volume collections calls in demanding environments, leveraging conflict resolution and interpersonal skills to maximize returns and exceed monthly quotas.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Collection Manager
IDFC FIRST Bank Ltd.
2023.04 - Current
- Maintained loan pool size of 18 Cr to ensure operational stability.
- Managed in-house team of 0 to 5 employees, coordinated with 6 off-roll employees and oversaw 7 outsourced agencies and 17 FOS for effective write-off processes.
- Handled secured and unsecured loans (MBL/LAP) portfolio across Ludhiana, Amritsar, Khanna, and Chandigarh.
CRE
CONNEQT BUSINESS SOLUTION LTD FOR TATA CAPITAL FINANCIAL SERVICES LTD.
2022.03 - 2023.04
- Worked 1 years in Collections of Used car, New Car, PL, BL, and LAP.
- Assisted in administrative tasks
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Team Leader
GOLDEN ASSOCIATE
Amritsar
2019.08 - 2022.03
- Handling write-off collection of two-wheeler loan in AMRITSAR LOCATION AREA.
- Managed collections for Bajaj Auto Finance agency
- Led team in daily operations and workflow management.
- Coordinated project timelines and resource allocation effectively.
- Trained new staff on company policies and procedures.
Team Leader
AKS SERVICES
2016.02 - 2019.06
- Facilitated write-off collection efforts in Amritsar and Jalandhar to improve financial recovery.
- Collection agency for Tata Capital Financial services Ltd.
- Led team in daily operations and coordinated project tasks.
- Trained new employees on company policies and procedures.
- Facilitated team meetings to discuss progress and address challenges.
Education
B.B.A. -
PTU
Jalandhar12th -
PBN Sr./Sec. School
AMRITSAR 2010.07 - 2011.06
PBN SEN SEC SCHOOL
Amritsar, IndiaSkills
- Collections management
- Debt recovery
- Credit analysis
- Portfolio management
- Account reconciliation
- Compliance adherence
- Risk assessment capabilities
- Team leadership
- Negotiation skills
- Time management
Permanent Resident
2362, street no 10 jagdamba colony, Amritsar, Punjab, 143001
Area Of Exposure
2362, street no 10 jagdamba colony, Amritsar, Punjab, 143001
Personal Information
2362, street no 10 jagdamba colony, Amritsar, Punjab, 143001
Languages
Punjabi
First Language
English
Elementary
A2
Hindi
Intermediate
B1
Timeline
Collection Manager
IDFC FIRST Bank Ltd.
2023.04 - Current
CRE
CONNEQT BUSINESS SOLUTION LTD FOR TATA CAPITAL FINANCIAL SERVICES LTD.
2022.03 - 2023.04
Team Leader
GOLDEN ASSOCIATE
2019.08 - 2022.03
Team Leader
AKS SERVICES
2016.02 - 2019.06
12th -
PBN Sr./Sec. School
2010.07 - 2011.06
B.B.A. -
PTU
PBN SEN SEC SCHOOL