Summary
Overview
Work History
Education
Skills
Websites
Timeline
Ramanujam Janardhan

Ramanujam Janardhan

Bengaluru,Karnataka
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Experienced Office Management and Administration Professional with 9 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Adept at engaging students with the material by incorporating different technologies, materials and aids. Proven skills in organizing, multitasking and resolving conflicts.

Overview

9
9
years of professional experience

Work History

Team Manager

Omega Healthcare
08.2022 - Current
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Streamlined communication channels for increased efficiency in project execution and decision-making processes.
  • Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
  • Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
  • Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Lead special seminars for different types of employees.
  • Maintained files and documents by preparing Excel spreadsheets to track and maintain relevant training data.
  • Monitored training effectiveness through observation and metrics analysis.
  • Developed and improved training courses to increase staff performance and overall training effectiveness.
  • Recruited, trained and mentored new Trainers.
  • Designed new assessment system used to evaluate instructors and automate performance reporting.
  • Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
  • Oversaw day-to-day functions of training department.

Senior Trainer

EqualizeRCM
11.2021 - 08.2022
  • NHT & GB training provided on the RCM cycle.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute and provide training on updates.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.

Process Coach

Omega Healthcare
06.2018 - 09.2021
  • Provided software specific training for the New hires.
  • Provided project support to the productive users.
  • Helped users successfully complete the OJT period by having the users meet the required Production and Quality requirements.
  • Tracked daily inflow of accounts and was responsible for having the accounts completed in time.
  • Conducted Refresher/TNI session to the bottom performers along with an RCA to help improve Quality and Production Requirements .

Accounts Receivable Specialist

Getix Healthcare
01.2017 - 06.2018

Accounts Receivable

Omega Healthcare
03.2015 - 07.2015

Education

Bachelor of Computer Applications -

Aditya Degree College

Passed out with 77.00% on April 2017

Jnanodaya Pre-University College

Passed out with 50.00% on July 2014

Rotary West School

Passed out with 70.00% on July 2012

Skills

  • Team management
  • Team building
  • Training material development
  • Training Program Design
  • Training Video Production
  • Team Exercises
  • Training Method Development
  • Employee Training
  • Employee Interviewing
  • Data organization
  • Orientation and Onboarding
  • Interactive Content
  • Denial Management
  • Presentation design
  • Workflow planning
  • MS Office
  • Problem-solving abilities

Websites

Timeline

Team Manager - Omega Healthcare
08.2022 - Current
Senior Trainer - EqualizeRCM
11.2021 - 08.2022
Process Coach - Omega Healthcare
06.2018 - 09.2021
Accounts Receivable Specialist - Getix Healthcare
01.2017 - 06.2018
Accounts Receivable - Omega Healthcare
03.2015 - 07.2015
Aditya Degree College - Bachelor of Computer Applications,
Jnanodaya Pre-University College - ,
Rotary West School - ,

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Ramanujam Janardhan