Ramavati
Banker
Panchkula
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. And Also to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Senior Officer-Teller (Br. Banking Operation)
Fincare small finance bank
Sec-11 Panchkula
12.2019 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Maintained friendly and professional customer interactions.
- Handling Customers Requests. Account Closure
Asst. Manager-Teller ( Br. Banking, Operation)
Indusind Bank
Baddi (HP)
04.2018 - 11.2019
- I am responsible for the teller counter as well as
service delivery desk at the branch. - Identified sales opportunities and referred customers to branch partners in financial services.
- Worked flexible hours across night, weekend and holiday shifts.
- Handled various accounting transactions.
- Executed wire transfers, stop payments and account transfers.
- Counted, verified and handled bank deposits and armored car transactions.
- Established rapport with new clients to increase satisfaction and loyalty.
- COFA And Work Bills Monitoring Dummy Accounts.
- Sales- Third Party Products ( Health Insurance, General insurance ,Life Insurance)
- Cross Selling
Sales Executive ( Consumer Durable Loans )
HDB Financial Services
Panchkula
08.2016 - 12.2017
- Handling Walking Customers.
- Loan Processing
- Worked with customers to understand needs and provide excellent service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Handled calls to address customer inquiries and concerns.
Education
B.com - Financial Accounting
Govt P.G College Sec-1 Panchkula (HR)
Panchkula 07.2013 - 08.2016
12th -
Govt Sen.Sec. School Sec-7, Panchkula
Panchkula India 04.2012 - 03.2013
10th -
Govt.Sen.Sec.School Sec-7 Panchkula
Panchkula India 04.2010 - 03.2011
Skills
Compliance, banking laws and regulations
Timeline
Senior Officer-Teller (Br. Banking Operation)
Fincare small finance bank
12.2019 - Current
Asst. Manager-Teller ( Br. Banking, Operation)
Indusind Bank
04.2018 - 11.2019
Sales Executive ( Consumer Durable Loans )
HDB Financial Services
08.2016 - 12.2017
B.com - Financial Accounting
Govt P.G College Sec-1 Panchkula (HR)
07.2013 - 08.2016
12th -
Govt Sen.Sec. School Sec-7, Panchkula
04.2012 - 03.2013
10th -
Govt.Sen.Sec.School Sec-7 Panchkula
04.2010 - 03.2011
Additional Information
INTERESTS
- Reading Books
- Net Surfing
- Cooking
LANGUAGES
- English
- Hindi
- Punjabi
PERSONAL INFORMATION:
Date Of Birth-11-07-1994
Sex- Female
Father Name-Mr.Shree Ram
Mother Name- Reena Devi
Religion- Hindu
Marital Satatus- Single
Date
Net Surfing, Reading Books, Listening Music
I Read Books and listening music in free time it gives me new strength and motivate me as well.
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