Ramavati
Banker
Panchkula
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. And Also to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Senior Officer-Teller (Br. Banking Operation)
Fincare small finance bank
Sec-11 Panchkula
12.2019 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Maintained friendly and professional customer interactions.
- Handling Customers Requests. Account Closure
Asst. Manager-Teller ( Br. Banking, Operation)
Indusind Bank
Baddi (HP)
04.2018 - 11.2019
- I am responsible for the teller counter as well as
service delivery desk at the branch. - Identified sales opportunities and referred customers to branch partners in financial services.
- Worked flexible hours across night, weekend and holiday shifts.
- Handled various accounting transactions.
- Executed wire transfers, stop payments and account transfers.
- Counted, verified and handled bank deposits and armored car transactions.
- Established rapport with new clients to increase satisfaction and loyalty.
- COFA And Work Bills Monitoring Dummy Accounts.
- Sales- Third Party Products ( Health Insurance, General insurance ,Life Insurance)
- Cross Selling
Sales Executive ( Consumer Durable Loans )
HDB Financial Services
Panchkula
08.2016 - 12.2017
- Handling Walking Customers.
- Loan Processing
- Worked with customers to understand needs and provide excellent service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Handled calls to address customer inquiries and concerns.
Education
B.com - Financial Accounting
Govt P.G College Sec-1 Panchkula (HR)
Panchkula 07.2013 - 08.2016
12th -
Govt Sen.Sec. School Sec-7, Panchkula
Panchkula India 04.2012 - 03.2013
10th -
Govt.Sen.Sec.School Sec-7 Panchkula
Panchkula India 04.2010 - 03.2011
Skills
Compliance, banking laws and regulations
Excellent time management skills
Cash handling expertise
Positive
Relationship building and management
Good Convincing Skiils ,Ability to cope up with any situation
Timeline
Senior Officer-Teller (Br. Banking Operation)
Fincare small finance bank
12.2019 - Current
Asst. Manager-Teller ( Br. Banking, Operation)
Indusind Bank
04.2018 - 11.2019
Sales Executive ( Consumer Durable Loans )
HDB Financial Services
08.2016 - 12.2017
B.com - Financial Accounting
Govt P.G College Sec-1 Panchkula (HR)
07.2013 - 08.2016
12th -
Govt Sen.Sec. School Sec-7, Panchkula
04.2012 - 03.2013
10th -
Govt.Sen.Sec.School Sec-7 Panchkula
04.2010 - 03.2011
Additional Information
INTERESTS
- Reading Books
- Net Surfing
- Cooking
LANGUAGES
- English
- Hindi
- Punjabi
PERSONAL INFORMATION:
Date Of Birth-11-07-1994
Sex- Female
Father Name-Mr.Shree Ram
Mother Name- Reena Devi
Religion- Hindu
Marital Satatus- Single
Date
Net Surfing, Reading Books, Listening Music
I Read Books and listening music in free time it gives me new strength and motivate me as well.