RAMCHARAN NEELAM
Tirupati
Summary
Seasoned professional with a decade of experience in banking, financial services, operations, and sales. Proven track record in enhancing business processes and driving revenue growth. Skilled in team leadership, problem-solving, and delivering constructive feedback. Ready to transition into IT services, leveraging strong analytical and communication skills.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Personal Bank Teller Authorizer
HDFC Bank LTD
Tirupati
02.2025 - Current
- Managed branch operations to ensure profitability and compliance with audit standards.
- Achieved branch operation scorecard targets through effective strategic planning.
- Oversaw sales initiatives to meet or exceed established sales targets.
Aspire RM
RBL Bank LTD
Tirupati
07.2018 - 02.2025
- Managed branch portfolio valued at 20 crore, including CA, SA, and TD accounts.
- Oversaw branch profitability and operational efficiency.
- Achieved targets for TPP products income, revenue, TFX, and CASA.
Clerk cum Cashier
THE EENADU COOP URBAN BANK LTD
Hyderabad
09.2015 - 07.2018
- Updated KYC for comprehensive customer compliance.
- Cleared CTS inward and outward transactions efficiently.
- Reconciled ECS credit and debit with precision.
- Managed NEFTs and RTGS inward and outward processes.
- Loaded cash in ATMs and balanced ATM accounts adeptly.
- Executed daily settlement of Dispute Management System from NPCI.
- Posted entries for POS and ATM transactions accurately.
- Generated RBI monthly returns for regulatory compliance.
Education
MBA - Accounting And Finance
GITAM
01-2021
Bachelor of Commerce (B.Com) -
Krishna University
03-2015
Skills
- Windows 10 and MS Office
- Core banking solutions
- Compliance procedures
- Bank reconciliation
- Customer service
- Portfolio management
- Transaction processing
- Audit coordination
- KYC implementation
- Risk assessment
- Electronic payments
- Time management
- Effective communication
- Team collaboration
- Multitasking and organization
- Decision-making
- Customer relationship management (CRM)
- Revenue growth
- Finacle expertise
Areas Of Functional Exposure
- Retail Banking operations & Sales
- Business Development and Sales
- Finance and Investments
- Customer Service and People Management
Certification
Fintech course certified from Switch to IT company
Languages
English
Native
Native
Telugu
Proficient (C2)
C2
Timeline
Personal Bank Teller Authorizer
HDFC Bank LTD
02.2025 - Current
Aspire RM
RBL Bank LTD
07.2018 - 02.2025
Clerk cum Cashier
THE EENADU COOP URBAN BANK LTD
09.2015 - 07.2018
MBA - Accounting And Finance
GITAM
Bachelor of Commerce (B.Com) -
Krishna University