Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ram Charan Teja Puppala

Process delivery senior analyst (Lead - CL10)
Hyderabad,TG

Summary

Dynamic Process Delivery Senior Analyst at Accenture with a proven track record in client management and data-driven decision making. Successfully led a team of 50, enhancing productivity through streamlined workflows. Skilled in SQL programming, I fostered professional growth while delivering actionable insights that improved operational effectiveness.

Overview

10
10
years of professional experience
3
3
Languages

Work History

Process Delivery Senior Analyst (Lead - CL10)

Accenture
08.2023 - Current
  • Currently managing and empowering a team of 50 HC working on Geographic data
  • Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness
  • Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables
  • Generated ad-hoc reports to evaluate specific business requirements
  • Identified patterns and trends in large data sets and provided actionable insights

Group Lead (B2)

Wipro
05.2017 - 07.2023
  • Managed a headcount of 100+ across 5 teams and mentored individuals in their personal and professional growth
  • Delegated tasks strategically and monitored progress for timely completion
  • Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture
  • Supported staff with developing professional skills and abilities, uplifting team performance
  • Conducted routine inspections to check quality and compliance with established specifications
  • Ensured a robust Business Continuity Plan (BCP) was always in place and promptly executed it during critical situations

Analyst - Content Engineer

GlobalLogic
07.2015 - 04.2017
  • Worked as a content moderator in website level and mobile application level
  • Operated as an SME for the publisher team by helping the team in resolving the queries, identifying the triggers in work process and cascading the new updates to the team
  • Acted as a trainer and helped in training the new resources
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks

Education

B.Tech - Electronics And Communications Engineering

K.L. University
Guntur, India
04.2001 -

Skills

Client management

Interests

Bike Riding

Exploring new destinations

Off-road racing events

Timeline

Process Delivery Senior Analyst (Lead - CL10)

Accenture
08.2023 - Current

Group Lead (B2)

Wipro
05.2017 - 07.2023

Analyst - Content Engineer

GlobalLogic
07.2015 - 04.2017

B.Tech - Electronics And Communications Engineering

K.L. University
04.2001 -

Similar Profiles

CREATE PROFILE
Ram Charan Teja PuppalaProcess delivery senior analyst (Lead - CL10)