RAMESH K
Senior Consultant
Ambattur, Chennai,TN
Summary
Immediate Joiner Courteous Airline Ticketing Agent who routinely exceeds passenger expectations in a consistently fast-paced environment while maintaining quality standards. Skilled at securing passenger reservations and effectively handling an assortment of booking issues. Specialize in database management and customer relations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
AIR TICKETING EXECUTIVE
RIYA TRAVEL (TCS IMPLANT)
06.2022 - Current
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Made booking arrangements for clients in person on the phone and online
- Worked to diligently resolve booking and scheduling issues
- Ensure that all booking procedures followed industry standards
- Posted schedule changes online and informed clients directly
- Checked passenger manifests to confirm client bookings
- Issued personal Business and corporate bookings.
AIR TICKETING EXECUTIVE
SHAKTHI TOURS AND TRAVELS
8 2017 - 05.2022
- Made booking arrangements for clients in person on the phone and online
- Worked to diligently resolve booking and scheduling issues
- Ensure that all booking procedures followed industry standards
- Posted schedule changes online and informed clients directly
- Checked passenger manifests to confirm client bookings
- Issued personal Business and corporate bookings.
Education
B.A - ECONOMICS -
St. PETER'S UNIVERSITY
12TH -
ST JOSEPH HSS-ATHIPET
Tiruvannamalai, India10TH -
Government Higher Secondary School Melarani
Tiruvannamalai, IndiaSkills
Solid understanding of International Air Transport Association regulations
Certification
Diploma in IATA (GDS Fares and Ticketing), 2017
Personal Information
- Father's Name: M. KASI
- Date of Birth: 02/05/93
- Gender: MALE
- Nationality: INDIAN
Softwaresknown
- AMADEUS (Complete Functions of Amadeus Entries)
- GALILEO (Complete Functions of Galileo Entries)
Languages
ENGLISH, TAMIL
Timeline
AIR TICKETING EXECUTIVE
RIYA TRAVEL (TCS IMPLANT)
06.2022 - Current
AIR TICKETING EXECUTIVE
SHAKTHI TOURS AND TRAVELS
8 2017 - 05.2022
B.A - ECONOMICS -
St. PETER'S UNIVERSITY
12TH -
ST JOSEPH HSS-ATHIPET
10TH -
Government Higher Secondary School Melarani
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