RAMESH KUMAR V
CUMBUM
Summary
Driven leader with knack for fostering collaboration and enhancing team performance. Demonstrates strong communication and problem-solving skills, ensuring cohesive team dynamics and effective project execution. Committed to driving positive results and fostering productive work environment.
Overview
14
14
years of professional experience
Work History
Team Leader
QBSS/FirstSource Private Limited
01.2024 - Current
- Developed contingency plans, ensuring continuous operation during crisis situations.
- Implemented new strategies, resulting in increased work performance.
- Led staff recruitment to fill necessary positions quickly.
- Managed complex projects for better team productivity.
- Administered performance evaluations, enabling staff development and improvement.
- Streamlined workflow for a more efficient process.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Led team of [62 members] to achieve KPI targets and successfully complete assigned projects.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Planned revenue generation strategies designed for growth.
Revele India Private Limited
05.2022 - 12.2023
Senior Process Executive
Cognizant Technology Solutions
11.2017 - 04.2022
Senior Medical Coder
Pradot Technologies
01.2016 - 11.2017
Senior Medical Records Coder Associate
Dell International Services
01.2012 - 01.2016
Education
M.Sc. - Biotechnology
Dr GRD college of Science
B.Sc. - Biotechnology
Dr GRD college of Science
Advanced Diploma - AGRO INDUSTRIAL BIOTECHNOLOGY
Dr.GRD college of Science
Skills
- ICD-CM
- CPT
- HCPCS
- COH
- PQRS
- DENIAL
- Medical Terminologies
- HIPAA compliance
- Team coordination
- Quick learner
- Expertise in relevant software
- Decision-Making autonomy
- Productivity improvement strategy
- Leadership proficiency
- Attention to detail
- Team supervision
- Daily workflow improvement
Timeline
Team Leader
QBSS/FirstSource Private Limited
01.2024 - Current
Revele India Private Limited
05.2022 - 12.2023
Senior Process Executive
Cognizant Technology Solutions
11.2017 - 04.2022
Senior Medical Coder
Pradot Technologies
01.2016 - 11.2017
Senior Medical Records Coder Associate
Dell International Services
01.2012 - 01.2016
B.Sc. - Biotechnology
Dr GRD college of Science
Advanced Diploma - AGRO INDUSTRIAL BIOTECHNOLOGY
Dr.GRD college of Science
M.Sc. - Biotechnology
Dr GRD college of Science
Disclaimer
I do hereby confirm and assure that all the above furnished details are true to the best of my knowledge.
SPECIALTY HANDLED
- RADIOLOGY
- ANESTHESIA
- E/M & DENIALS
- Surgery
- Cardiology
- Multispecialty accounts
- Entire RCM process
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