Ramesh Rathla
Chennai
Summary
To excel in my work and to be an employee of the Organization which gives me an opportunity to explore my capabilities and grow along with it. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Med-Metrix International India Private Limited
Chennai
03.2024 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Managed daily, weekly, monthly, and quarterly calls on client deliverables.
- Created reports for production, quality, and training.
- Created training material for IP-DRG and worked with trainers on outpatient as well.
- Involved in team engagement activities for team bonding and collaboration.
- Constructed KRA for coders, supervisors, assistant manager.
Assistant Manager
GeBBS Healthcare Solutions
Aurangabad
04.2023 - 03.2024
- Monitored employee productivity and optimized procedures to reduce costs.
- Supervised Quality team to support operational excellence and excellent customer service.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Identified and resolved unauthorized, unsafe, or ineffective practices
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help company evolve and grow.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of the service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Subject Matter Expert/SMART Quality Reviewer
R1 RCM Global private limited
Hyderabad
09.2018 - 04.2023
- Collaborated with management to identify and prioritize new development concepts
- Documented diagnostic results and supported root cause analysis and troubleshooting
- Analyzed business problems, identifying root causes, and developing robust solutions
- Prepared proposal documentation and specifications based on user analytics
Sr. Medical Coder
American Cyber Systems
Hyderabad
10.2015 - 09.2018
- Verified signatures and checked medical charts for accuracy and completion
- Correctly coded and billed medical claims for various hospital and nursing facilities
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes
Senior Medical Coder
Omega Healthcare Management Services Private
Bangalore
08.2014 - 07.2015
- Reviewed patient charts to better understand health histories, diagnoses, and treatments
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes
Senior Medical Coder
Episource India Pvt Limited
Chennai
05.2012 - 07.2014
- Resourcefully used various coding books, procedure manuals, and online encoders.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in inpatient medical records.
- Reviewed medical records to identify diagnoses, procedures and services rendered for accurate coding.
- Analyzed physician documentation to ensure accuracy of codes assigned in accordance with accepted coding guidelines.
- Trained new coders on proper use of ICD-10 codes and CPT codes.
Education
CPC, CIC-AAPC YEAR -
AAPC
USA02.2016
B. Pharmacy -
S.S.J College of Pharmacy(JNTU-H)
Hyderabad05.2012
XII -
Vidya Vikas Jr College
Nizamabad01.2007
S.S.C -
Vamshi High School
Nizamabad, Telangana01.2005
Skills
- Generation
- Team building
- Training and mentoring
- Coaching and mentoring
- Scheduling
- Inventory management
- Employee reviews
- Employee scheduling
Certification
- CPC
- CIC
Languages
English, Telugu, Hindi.
Languages
English
First Language
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
Timeline
Operations Manager
Med-Metrix International India Private Limited
03.2024 - Current
Assistant Manager
GeBBS Healthcare Solutions
04.2023 - 03.2024
Subject Matter Expert/SMART Quality Reviewer
R1 RCM Global private limited
09.2018 - 04.2023
Sr. Medical Coder
American Cyber Systems
10.2015 - 09.2018
Senior Medical Coder
Omega Healthcare Management Services Private
08.2014 - 07.2015
Senior Medical Coder
Episource India Pvt Limited
05.2012 - 07.2014
- CPC
- CIC
CPC, CIC-AAPC YEAR -
AAPC
B. Pharmacy -
S.S.J College of Pharmacy(JNTU-H)
XII -
Vidya Vikas Jr College
S.S.C -
Vamshi High School
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