RAMESH Rr

Operational Oversight: Manage day-to-day, fast-paced operations, including staff scheduling and coordinating with kitchen staff.

Human Resources: Recruit, hire, train, mentor, and discipline staff, as well as conduct performance reviews.

SOP:

Making menu design and prepare to SOP

Customer Experience: Resolve customer complaints and maintain high service standards.

Compliance & Safety: Ensure adherence to health, safety, and sanitation regulations.

Marketing & Growth: Implement strategies to increase sales and promote the restaurant.

New Project:

Finding a location and prepare the budget for new projects.

Direct daily operations to ensure efficiency and productivity.

Develop and implement business strategies, policies, and goals to foster growth.

Recruit, train, mentor, and motivate staff while fostering a collaborative, productive work culture.

Analyze Key Performance Indicators (KPIs) to identify areas for improvement.

Maintain positive relationships with customers, vendors, and partners.

Ensure adherence to safety regulations, company policies, and legal standards

• Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
• Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
• Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
• Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
• Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
• Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• HR ACTIVITIES
• Consistently recruiting excellent staff.
• Maintaining a smooth on boarding process
• Training, Counseling and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews
• Developing clear policies and censuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

• Direct and Coordinate activities of Business or Departments concerned activities of production, Pricing, Sales or distributions of Products.
• Review financial statements, Sales and activity reports and other achievement and to determine are as needing cost reduction and programmed improvement.
• Manage staff preparing work schedules and assigning Specific duties
• Direct and Coordinate Organizations, Financial and budget activities to fund operations, Maximize investments and increase efficiency.
• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all head of departments.
• Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards.
• Handling complaints, and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget
• Marketing & Sales Plan and Capital Budget.
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded
• Deliver hotel budget goals and set other short and long term strategic goals for the property.
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
• Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
• Prepare a monthly financial reporting for the owners and stake holders.
• Draw up plans and budget(revenues, costs, etc.) for the owners.

• Monitor the Revenue activity of the hotel facility.
• Train all Department staff.
• Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
• Develop and implement policies and procedures for the operation of a department or establishment.
• Must the clients to schedule and plan details of conventions, Banquets, Receptions and other functions.

• Process, Verify and maintain personal related documentation including Staffing, Recruiting, Training, Grievances performance evaluations, Classifications, and employee leaves of absence.
• Record data for each employee, including such information as address weekly earning, absence, amount of sales or Production supervisory reports on performance and dates of and reasons for terminations
• Process and review employment application to evaluate qualifications or eligibility of applicants
• Arrange for advertising or posting of job Vacancies, and notify eligible workers of position availability.
• Interview job applicants to obtain and verify information used to screen and evaluate them
• Prepare appraisal report and badges, Passes and Identification cards and perform other security related duties.
• Arrange for in-house and external training activities.

• Resolve customer complaint regarding sale and services.
• Plan and direct staffing, Training and Performance evaluations to develop and control sales and service programme.
• Review operational records and reports to project sales and determine profitability.
• Confer with potential customers regarding equipments needs and advise customer or types of equipment to purchase.
• Advise dealer and distributors on policies and operating procedures to ensure functional effectiveness of business.
• Frequently visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
• Represent company at trade association meeting to promote to products
• Direct, Coordinate and review activities in sales and services accounting and record keeping and increasing and shipping operation
• Determine price schedules and discount rate