Ramesh S K
Bangalore
Summary
I am seeking a challenging and learning environment that will allow me to add value, drive growth, and develop my skills in key decision-making roles. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Warehouse Operations Executive (Learning Toys and Books)
Kido Enterprices Pvt Ltd
Bangalore
10.2021 - 07.2024
- Accepting incoming products from factory / Vendors as per document
- Checking the items received as per the documents
- Planning and distribution of warehouse goods
- Submitting MIS Reports to the respective teams
- Frequently checking, tracking and updation of Inventory as per the defined cycle
- Daily deliveries shipping documents preparation (Invoice, E-way bill, Delivery Note Etc…)
- Maintaining files and records as per dispatches
- Handling Return goods as per the shipment on ERP
- Preparing weekly stock (in/out) reports
- Preparing orders by processing requests, pulling orders, packing boxes and transporting packages to the shipping area
- Sort and placing materials or items on rack as per the organizational standards
- Handling complete outward shipments (Courier and Transport)
- Tracking the differences between live and physical inventory
- Stock liquidation for slow moving products
- STN creation to maintain stock in all the warehouse.
Warehouse Operations Executive (wash Care Labels)
Gauge International
Bangalore
02.2018 - 09.2021
- Making Flyers and creating data for digital marketing
- Preparing the invoice and delivery challans for goods shipments
- Preparing enquiry, Sale Order, Quotation in Software (ERP)
- Daily Mails communication for orders and payments
- Maintaining Day to day Stock Reports
- Order Processing to order Dispatching to the customer
- Preparing E-way bills for Transport
- Communicating with Logistics Partners and arranging shipments
- Supervising Product packaging and order shipments
- Responsible for making consignments and follow up till dispatch
- Handling Product related queries and customer feedback
- Check and verify return goods and file claims for damages products
- Maintaining Inbound and Outbound Inventory management.
Customer Service and Backend MIS - CRS
Idea Cellular Ltd
Bangalore
06.2014 - 01.2018
- Customer Services which included trouble shooting customer problems related to Mobile Usage & Billing
- Upgrading of tariff plans and VAS products
- Resolving customer problems like Sim Swap, activation/deactivation of services
- Attending to customer complaints connected to billing, network etc
- Providing First Transaction Resolution to customer problems and escalating customer complaints to respective departments for speedy response to achieve customer delight
- Achieving Sales as per set targets
- Achieving Sales and Service quality levels as per the set parameters
- Counseling churning customers on reasons for the same, and retaining them
- Preparing daily, weekly, monthly Sales reports and MIS
- Billing and accounting of all transactions on a daily basis.
Education
B.COM - Bachelor of Commerce
Mukthagangotri KSOU
Mysore06-2013
PUC -
VCA
Mysore04-2010
SSLC -
Govt High School
Hassan03-2008
Skills
- MS Excel
- CorelDraw
- Photoshop
- Google Sheets
- Pivot Tables
- V-lookup
- Reporting Skills
- Order Management
- Report Preparation
- Logistics support
- Stock management
- Complaint Handling
- CRM Software
- Order Fulfillment
- Complaint resolution
- Data Warehousing
- Documentation
- Written Communication
- Technical Support
- Analytical Skills
- Problem-solving abilities
- Customer Communication
- Teamwork and Collaboration
- Decision-Making
- Business Requirements
- Business Planning
Personal Information
- Date of Birth: 11/25/1992
- Nationality: Indian
- Marital Status: Married
- Address : Sorekunte, Sira(T), Tumkur(D)
Hobbies and Interests
- Playing Cricket
- Playing Chess
- Watching Movies
- Travelling
Languages
Kannada
First Language
English
Upper Intermediate (B2)
B2
Telugu
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Key Strength
- Inventory Management
- Positive Attitude, Determined and Work Ownership
- Hard Working, and Sincere and committed
- Accepting Challenges
- People Management skills
Timeline
Warehouse Operations Executive (Learning Toys and Books)
Kido Enterprices Pvt Ltd
10.2021 - 07.2024
Warehouse Operations Executive (wash Care Labels)
Gauge International
02.2018 - 09.2021
Customer Service and Backend MIS - CRS
Idea Cellular Ltd
06.2014 - 01.2018
B.COM - Bachelor of Commerce
Mukthagangotri KSOU
PUC -
VCA
SSLC -
Govt High School