To obtain a business support position with a service unit where my business support skills and experience in handling administrative duties can move things smoothly and quickly in the company.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Branch Operations Manager (HL & LAP)
Truhome Finance Ltd
06.2025 - Current
Managed daily branch operations for optimal productivity and customer satisfaction.
Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
Performed monthly compliance checks.
Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
Improved branch efficiency by streamlining operations and implementing new processes.
Technical , Legal , RCU initiations.
Customer service handling like SOA, Part Payments, Repayment and providing the details to customers.
Check printing, cheque handover process, MIS updation.
PDD and OTC clearance.
Daily MIS Disbursement MIS, Cheque handover MIS , Dispatch MIS tracking.
File dispatch and originals PDD updation and dispatch with in TAT and without error.
Operation Manager (Secured & Unsecured)
Bajaj Finance Limited
04.2022 - 01.2025
Ensure loans are processed in accordance with established guidelines and lending rules/regulations.
Verifying of KYC documents of Login files as per finance guidelines and raising a Query in discrepancy sheet.
Checking Valuation Report and with follow-up with vendor.
Original Documents checking with vetting and Legal documents checking and in-house vetting also done at the time of disbursement.
Secured (BLSE/LAP/HOME LOAN) files checking as per finance guidelines and raising a Query in discrepancy sheet.
Calculating income from the required income documents of the borrowers and co-borrowers.
Pre checking and Authorisation of Salaried Home Loan and Mortgage (BLSE, PLSE) Loan & loan against property (LAP) Disbursement Documents.
Monthly once conducting the meeting to Sales team, regarding latest communications.
Managing MIS for Pending Post Disbursal Documents MIS and follow-up with Sales on daily basis.
KYC Checking, EPFO, Serviceable area, MCA List and Checking, Firm Profile and PaidUp capital.
Processing disbursement for all Secured, Unsecured & loan against property cases.
Daily all MIS checking and collecting the report from team and consolidate MIS Hindi share to Area manager.
Every month target done Monthly More than 100 files without Error and with in TAT.
Verifying of KYC documents of Login files as per finance guidelines and raising a Query in discrepancy sheet.
Manages and directs the daily activities of the mortgage operation department.
Oversees all lending functions, sales, funding, processing and closing.
Manages subordinate staff and the day to day performance of their jobs.
Technical and Legal vendor bills processing.
Cheques Handover process and Original property papers handover to Customer.
MODT/discharge deed registration.
All register books updation with MIS.
Assistant Manager (Secured)
Bajaj Housing Finance Limited
05.2021 - 12.2021
Manages and directs the daily activities of the mortgage operation department.
Oversees all lending functions, sales, funding, processing and closing.
Manages subordinate staff and the day to day performance of their jobs.
Managing Branch Team Leader, Daily MIS (WIP MIS, Cheque in hand MIS, PDD and OTC MIS).
Handling disbursement process for secured loan.
PDD/MOE management and handling.
Tracking, monitoring and time updation PDD and related MIS.
Co-ordination with Sales team, RCU team and Operations for seam execution of process.
Supporting superiors in office administration.
Daily MIS checking and updation.
Daily checking PDD documents afterwords we will release the cheque to the sales team on an approval basis.
Executive
Team Lease Service PVT LTD
02.2020 - 05.2021
Manages and directs the daily activities of the mortgage operation department.
Oversees all lending functions, sales, funding, processing and closing.
Manages subordinate staff and the day to day performance of their jobs.
Managing Branch Team Leader, Daily MIS (WIP MIS, Cheque in hand MIS, PDD and OTC MIS).
Handling disbursement process for secured loan.
PDD/MOE management and handling.
Education
B. COM - undefined
Sahyadri commerce and management college, Shimoga
01.2019
GPA: Ist Class
PUC - undefined
Govt PU College, Tumari
01.2013
GPA: I Class
S.S.L.C - undefined
V S High School, Kedalasara
01.2011
GPA: IInd Class
Skills
Microsoft office & Excel
Accomplishments
Received Kudos award for an exceptional work for the Sep month 2023.
Received Prodigy award for an exceptional work for the April month 2024.