Ramesha G
Shimoga
Summary
To obtain a business support position with a service unit where my business support skills and experience in handling administrative duties can move things smoothly and quickly in the company.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Branch Operations Manager (HL & LAP)
Truhome Finance Ltd
06.2025 - Current
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Performed monthly compliance checks.
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
- Improved branch efficiency by streamlining operations and implementing new processes.
- Technical , Legal , RCU initiations.
- Customer service handling like SOA, Part Payments, Repayment and providing the details to customers.
- Check printing, cheque handover process, MIS updation.
- PDD and OTC clearance.
- Daily MIS Disbursement MIS, Cheque handover MIS , Dispatch MIS tracking.
- File dispatch and originals PDD updation and dispatch with in TAT and without error.
Operation Manager (Secured & Unsecured)
Bajaj Finance Limited
04.2022 - 01.2025
- Ensure loans are processed in accordance with established guidelines and lending rules/regulations.
- Verifying of KYC documents of Login files as per finance guidelines and raising a Query in discrepancy sheet.
- Checking Valuation Report and with follow-up with vendor.
- Original Documents checking with vetting and Legal documents checking and in-house vetting also done at the time of disbursement.
- Secured (BLSE/LAP/HOME LOAN) files checking as per finance guidelines and raising a Query in discrepancy sheet.
- Calculating income from the required income documents of the borrowers and co-borrowers.
- Pre checking and Authorisation of Salaried Home Loan and Mortgage (BLSE, PLSE) Loan & loan against property (LAP) Disbursement Documents.
- Monthly once conducting the meeting to Sales team, regarding latest communications.
- Managing MIS for Pending Post Disbursal Documents MIS and follow-up with Sales on daily basis.
- KYC Checking, EPFO, Serviceable area, MCA List and Checking, Firm Profile and PaidUp capital.
- Processing disbursement for all Secured, Unsecured & loan against property cases.
- Daily all MIS checking and collecting the report from team and consolidate MIS Hindi share to Area manager.
- Every month target done Monthly More than 100 files without Error and with in TAT.
- Verifying of KYC documents of Login files as per finance guidelines and raising a Query in discrepancy sheet.
- Manages and directs the daily activities of the mortgage operation department.
- Oversees all lending functions, sales, funding, processing and closing.
- Manages subordinate staff and the day to day performance of their jobs.
- Technical and Legal vendor bills processing.
- Cheques Handover process and Original property papers handover to Customer.
- MODT/discharge deed registration.
- All register books updation with MIS.
Assistant Manager (Secured)
Bajaj Housing Finance Limited
05.2021 - 12.2021
- Manages and directs the daily activities of the mortgage operation department.
- Oversees all lending functions, sales, funding, processing and closing.
- Manages subordinate staff and the day to day performance of their jobs.
- Managing Branch Team Leader, Daily MIS (WIP MIS, Cheque in hand MIS, PDD and OTC MIS).
- Handling disbursement process for secured loan.
- PDD/MOE management and handling.
- Tracking, monitoring and time updation PDD and related MIS.
- Co-ordination with Sales team, RCU team and Operations for seam execution of process.
- Supporting superiors in office administration.
- Daily MIS checking and updation.
- Daily checking PDD documents afterwords we will release the cheque to the sales team on an approval basis.
Executive
Team Lease Service PVT LTD
02.2020 - 05.2021
- Manages and directs the daily activities of the mortgage operation department.
- Oversees all lending functions, sales, funding, processing and closing.
- Manages subordinate staff and the day to day performance of their jobs.
- Managing Branch Team Leader, Daily MIS (WIP MIS, Cheque in hand MIS, PDD and OTC MIS).
- Handling disbursement process for secured loan.
- PDD/MOE management and handling.
Education
B. COM - undefined
01.2019
GPA: Ist Class
PUC - undefined
01.2013
GPA: I Class
S.S.L.C - undefined
01.2011
GPA: IInd Class
Skills
Microsoft office & Excel
Tally(ERP9)
Leadership and initiative taking
Good communication skill
Creative thinking and Adaptability
Willingness to learn new things
Team facilitator
Potential worker
Adjust with situation
Accomplishments
- Received Kudos award for an exceptional work for the Sep month 2023.
- Received Prodigy award for an exceptional work for the April month 2024.
Timeline
Branch Operations Manager (HL & LAP) - Truhome Finance Ltd
06.2025 - Current
Operation Manager (Secured & Unsecured) - Bajaj Finance Limited
04.2022 - 01.2025
Assistant Manager (Secured) - Bajaj Housing Finance Limited
05.2021 - 12.2021
Executive - Team Lease Service PVT LTD
02.2020 - 05.2021
Sahyadri commerce and management college - B. COM,
Govt PU College - PUC,
V S High School - S.S.L.C,