Rameshbabu Anandan

Responsibilities:

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
• Prepared meeting agendas and minutes for distribution and record keeping.
• Created job files for each project and maintained current data in each file.
• Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
• Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
• Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
• Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
• Tracked hours and expenses to keep project on task and within budgetary parameters.
• Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
• Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
• Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
• Improved network efficiency by implementing strategic project management techniques and best practices.
• Streamlined processes to enhance efficiency in network planning and management activities.
• Evaluated and identified new devices and technologies for integration into existing network infrastructure.
• Responded to network outages and issues related to circuits, websites, vendors and telecoms.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Analyzed project performance data to identify areas of improvement.
• Monitored project progress, identified risks and took corrective action as needed.
• Optimized resource allocation across projects, ensuring optimal use of personnel and materials for on-time project completions.
• Increased stakeholder satisfaction by providing comprehensive weekly project updates and forecasts.
• Led project documentation efforts, ensuring accurate and timely updates were accessible, significantly reducing information gaps.
• Enhanced team productivity with introduction of agile project management techniques, facilitating quicker adjustments to project scope.
• Maintained database and spreadsheets with accurate inventory and status.

Responsibilities:

• Configured, monitored and maintained email applications and virus protection software.
• Optimized network infrastructure with careful equipment selection, configuration, and deployment.
• Improved network efficiency by implementing strategic upgrades and regular maintenance procedures.
• Established effective communication channels within the team to streamline processes and improve overall performance.
• Developed robust disaster recovery plans, ensuring business continuity in the face of unforeseen events or disruptions.
• Effectively managed budgets for hardware procurement and maintenance expenses, optimizing resource allocation while minimizing costs.
• Reduced network downtime for increased productivity through proactive monitoring and swift troubleshooting efforts.
• Worked closely with executive management to align network strategies with broader business objectives and to ensure seamless integration of new initiatives.
• Cultivated strong relationships with vendors, negotiating favorable terms on equipment purchases and support contracts to maximize value delivered to the organization.
• Led team in the successful completion of significant projects, ensuring timely delivery and adherence to quality standards.
• Conducted regular performance reviews for team members, identifying areas for improvement and providing constructive feedback for continuous development.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Designed and evaluated WAN and LAN connectivity technologies.
• Analyzed network traffic and performance metrics to optimize system performance.
• Devised scripts and automation tools to improve system efficiency.
• Developed comprehensive training programs for team members, fostering professional growth and increasing technical expertise.
• Provided expert support for complex issues, resulting in reduced resolution times and improved customer satisfaction rates.
• Monitored networks and network devices to resolve technical problems quickly.
• Identified and resolved network congestion issues and bottlenecks.

Responsibilities:

• Diagnosed network problems involving combination of hardware, software, power and communications issues.
• Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
• Reduced downtime for clients by providing efficient technical support and timely issue resolution.
• Conducted regular preventative maintenance on networks to ensure continued stability and performance.
• Worked closely with information security teams in addressing identified vulnerabilities within the organization''s IT infrastructure.
• Implemented monitoring tools for proactive identification of potential issues before they became critical problems.
• Maintained strong relationships with key vendors to obtain necessary equipment and services at competitive prices.
• Contributed to disaster recovery planning efforts by designing resilient systems capable of maintaining operations during unexpected outages.
• Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across multiple networks.
• Managed full network stacks and maintained uptimes of 99.99%.
• Designed and evaluated WAN and LAN connectivity technologies.
• Investigated and corrected problems with printers, copiers and other peripheral devices.
• Streamlined incident management processes, resulting in faster response times and improved client satisfaction.
• Supported the growth of the organization by ensuring all network systems were scalable and capable of handling increased demands.
• Managed network upgrades, migrations, and expansions while minimizing disruptions to daily operations.
• Provided training for junior engineers in network support best practices, contributing to overall team growth and skill development.

Responsibilities:

• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Established long-term client relationships through consistent delivery of high-quality products and services.
• Handling, Configuring and troubleshooting all issues relevant to Routing & switching.
• Managing different series of Cisco Routers 2610,2811,3845, 7206 Series.
• Managing different series of Cisco Switches 6509,6513,4500, 3512,3750 Series.
• Liaise with equipment suppliers (Cisco TAC) to manage RMA of defective equipment under maintenance contract.
• Configured static route, NAT and PAT, Access List configuration.
• Creation and maintenance of VLANs, IP designing and sub netting.
• Prepare and maintenance of document & records related with routers, switches and firewalls.
• Effective coordination and follow up with our business partners for new migrations/changes in the Infrastructure.
• Configuring and troubleshooting DMVPN tunnel.
• Use BMC tool to monitor the MPLS WAN links and VPN WAN links.
• Troubleshooting of day-to-day Network.
• Checking and saving the log in files on server.
• Installation & Configuration of Printer devices and resolving network issues.

Responsibilities:

• Performed day-to-day LAN and WAN administration, maintenance, and support.
• Identified and immediately resolved issues with network devices.
• Maintained network hardware and software and monitored network to support network availability to end users.
• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
• Assisted IT staff on troubleshooting issues and closing calls.
• Managed data backups and disaster recovery operations to comply with business continuity initiatives.
• Monitored system performance and responded to alerts.
• Managed computer operation scheduling, backup, storage and retrieval functions.
• Maintained applications to keep software current with necessary software updates and upgrades.
• Improved network efficiency by implementing and managing system updates and patches.
• Reduced downtime with proactive identification and resolution of IT issues.
• Implemented, developed and tested installation and update of file servers, print servers and application servers.
• Implemented and maintained virtual private networks.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Designed and evaluated WAN and LAN connectivity technologies.

Responsibilities:

• Enhanced network performance by troubleshooting and resolving complex issues in a timely manner.
• Assisted in cost reduction initiatives by evaluating current network infrastructure and suggesting areas for potential savings without compromising performance.
• Simplified vendor communication through clear requirements gathering and collaboration during procurement processes for new networking equipment.
• Reduced downtime by proactively identifying potential problems and implementing preventative measures.
• Boosted user satisfaction by providing prompt and effective technical support for all network-related issues.
• Monitored network capacity and performance to diagnose and resolve complex network problems.
• Provided network support services for devices such as hubs, bridges, routers, and other hardware.
• Assisted with implementation and support of network monitoring tools.
• Troubleshot complex multi-vendor network service provider issues.
• Managed, tracked, and coordinated problem resolution and escalation processes.
• Planned implementation of network enhancements and upgrades.
• Analyzed and produced recommendations on continuous network improvements.
• Participated in the planning and execution of network upgrades for scalability and security improvements.
• Enhanced network security with the implementation of firewalls, VPNs, and access control systems.
• Worked closely with IT management to develop long-term strategic plans for network growth, capacity planning, and technology adoption.