Rameshwar Singh
Bengaluru, Karnataka
Summary
Highly motivated professional with 4+ years of entrepreneurial, management business operations , business strategy and financial management. Seeking for an opportunity to work in a challenging customer-centric business environment to prove my skills and utilize my knowledge and intelligence in the growth of the organization
.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Of Business Operations
BigWig Digital Solutions
Pune
12.2023 - Current
- Spearheaded operational process optimization initiatives within Bigwig Digital Solutions Pvt Ltd, Career Launch Nexus, and affiliated ventures, resulting in a significant 25% increase in efficiency and productivity within the first year of tenure.
- Successfully onboarded prominent clients including Finrep.com, Minters Reclaimers, Minters Groups, CHARZE BLOCK, amazemantra, and Induniverse. Developed and maintained strong client relationships, ensuring satisfaction and retention.
- Played a pivotal role in expanding the company's client base by identifying and pursuing new business opportunities through market research, networking strategies, and establishing strategic partnerships, resulting in securing 10+ new client partnerships and contributing to a 35% revenue growth.
- Led cross-functional teams to execute strategic initiatives and achieve business objectives. Provided guidance, mentorship, and training to team members to enhance their skills and performance.
- Collaborated with finance teams to oversee budgeting, forecasting, and resource allocation. Implemented cost-saving measures and optimized spending to improve overall profitability.
- Implemented performance metrics and KPIs to track progress and identify areas for improvement. Leveraged data-driven insights to make informed decisions and drive continuous optimization efforts.
Business Manager
MOKSHA WOODHOUSE
KASOL
12.2021 - 11.2023
- Effectively served as host, Built positive guest relationships, enhancing overall experiences.
- Managed customer feedback, achieving outstanding Google reviews and improving ratings to 4.8 stars.
- Executed marketing campaigns leading to a notable ~20% increase in occupancy rates.
- Cultivated relationships with local suppliers, achieving a significant ~12% reduction in operating costs.
- Conducted staff training, generating an additional annual revenue of ~INR4,00,000 through upselling.
- Kept the property competitive and aligned with market demands through monitoring and analyzing industry trends, resulting in a ~90% guest satisfaction rate
- Budgeting and forecasting on a monthly, quarterly, and yearly basis, contributing to significant ~15% year-on-year revenue growth in 2022-2023
- Maintained a consistent presence among the top 5 hotels on online booking portals for a continuous period of 6 months.
Business Manager
VEGAS PREMIUM LIVING
DELHI
08.2019 - 12.2021
- Built a business from scratch and achieved profitability within a short span of time.
- Developed and executed comprehensive marketing strategies to drive revenue from various channels.
- Led hiring, supervision, and financial reporting while ensuring guest satisfaction and daily operations' smoothness.
- Fostered partnerships with business officials and local communities, enhancing hotel reputation and awareness.
- Achieved a significant profit margin and revenue growth of (~30% and ~40% respectively) year-on- year from 2019 to 2020.
- Spearheaded notable growth in average daily rate (ADR) and occupancy (~25% and ~20% respectively) during the same period through operational enhancements.
Education
MBA - Business Management
STOA
Bengaluru 03-2024
Bachelor's Degree -
Delhi University
01.2017
CPT -
ICAI
India01-2013
Skills
- Vendor Management
- Strategic Planning
- Analytical
- MS Office
- Stakeholder management
- Sales & Growth
- Leadership
- Problem-Solving
- Strategy
Accomplishments
- National Representation: Proudly represented our nation in the prestigious BIFA (Brazil International Football Association) Cup, contributing to a memorable victory for the team india in 2011.
- Represented ( K.V. N.O 2, Delhi cantt ), at the Regional level in Badminton, 2010.
Certification
- Advance Microsoft Excel - Udemy
- STOA - Charter holder - 2024
- Awarded the Stoa Charter for building an end-to-end strategy to introduce a new fixed deposit product line for Wint Wealth.
- Solved Business case studies to solve real-world problems for Swiggy , Shadi.com and Happenstance.
Hobbies and Interests
- Trekking: An avid trekker, Accomplished challenging treks, including Pin Parvati Valley summit and Sarpass Trek in Himachal Pradesh
- Traveling: Explored 14-16 states across India, immersing in diverse cultures and landscapes.
Timeline
Head Of Business Operations
BigWig Digital Solutions
12.2023 - Current
Business Manager
MOKSHA WOODHOUSE
12.2021 - 11.2023
Business Manager
VEGAS PREMIUM LIVING
08.2019 - 12.2021
MBA - Business Management
STOA
Bachelor's Degree -
Delhi University
CPT -
ICAI
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