Ramgopal Vishwanathan
Senior Manager, Oracle India Pvt Ltd.
Bengaluru,KA
Summary
Dynamic operations leader with expertise in scaling complex programs and driving business transformation. Strategic and results-oriented, with a proven record of process optimization, organizational change management, and building high-performing teams that deliver measurable business outcomes and strategic objectives.
Overview
23
23
years of professional experience
Work History
Supplier Data Management
Oracle India Pvt. Ltd
04.2024 - Current
- Direct & oversee supplier master data governance, quality, lifecycle management by leveraging AI-driven automation and data validation to improve accuracy, compliance, and efficiency. Lead supplier onboarding, data standardization, predictive insights, and exception management to strengthen controls and accelerate procurement operations.
- - Purchase enabled cycle time improved by 15 days previously at 24 days.
- - Agentic AI implementation helped increase automated validations by 1 hour per set-up (~1K / quarter)
- - Suppliers change requests rework and incorrect submission reduced by 34% leading to efficiency gains.
- - Projects involving efficiency gains covering volume reductions, systematic controls on supplier bank details and iterations to give FTR solutions.
Collections
Oracle India Pvt. Ltd
01.2022 - 03.2023
- Steered quarterly targets and curtailed AR60 balances by resolving customer disputes and queries, collaborating with cross-functional LOBs to address open issues with both transactional and long-term fixes, and driving improvements to enhance efficiency and customer experience.
- - Exceeded quarterly cash collections & AR reduction targets, delivering 150% growth across APAC & India
- - Spearheaded seamless Cerner (largest acquisition) integration through timely dispute resolution, business synchronization & cash realizations.
- - Achieved record-low >60 days AR balances through consistent target overachievement.
- - Led Transformation initiatives, including Dunning setup during application migration, improving TAT & efficiency.
- - Drove automation by eliminating ~36% non-action cases via Auto-bot implementation and contact management automation.
Quote to Order Operations
Oracle India Pvt. Ltd
07.2018 - 12.2021
- Established strong governance model to drive faster execution, issue resolution, improved provisioning/invoicing efficiency, reduced rework, and scalable knowledge retention through structured playbooks and learning programs.
- - Regularized 10 programs within 2.5 quarters of go-live, accelerating stabilization and improving operational readiness.
- - Identified 50+ system and process gaps, minimizing downstream impact and driving sustainable remediation.
- - Delivered periodic process health reporting to senior management, enhancing transparency on critical issues and action plans.
- - Implemented robust pre-go-live controls and risk assessment reporting, reducing ambiguity and strengthening launch governance.
- - Maximized resource efficiency through effective use of knowledge base assets and continuous skill enhancement, enabling consistent delivery against changing priorities.
Deal Management
Oracle India Pvt. Ltd
05.2016 - 06.2018
- Supported Accelerated Business Experience initiative by driving centralization, improving customer centric KPIs (rejections, iterations, input quality), strengthening sales alignment, and enabling employee competency and career development.
- - Increased self-service adoption to 67% and realigned HC to 55% of budget in phases
- - Implemented policy changes/workarounds to expedite non-standard and complex deals.
- - Centralized ~15% of work leading to optimizing additional FTE requirements.
- - Developed objective-based goal sheets for transparent performance assessment.
- - Actively engaged in budgeting exercises considering business scenarios, workload, and efficiency gains
- - Enabled organization-wide competency development and periodic skill assessments/training for all analysts to sustain knowledge despite attrition.
Manager
IBM India Pvt. Ltd
02.2009 - 05.2016
- Orchestrated business reviews through KPI/trend reporting and executed strategic decisions, deal lifecycle management, revenue opportunity analysis, coordination with GTM/alliance strategies, and Sales Ops application enhancements across Europe.
- - Successfully transitioned and project managed business processes.
- - Streamlined the Bid & Pursuit framework across as part of the transformation initiative.
- - Ensured accurate reporting during Fall Plan activities, providing critical inputs for the target-setting protocol.
- - Fostered a strong “One Team” culture and effective collaboration across geographically dispersed remote teams.
- - Sunset of legacy systems and reports by implementing a formalized approach across all regions.
- - Achieved revenue growth by reducing costed non-billable and unapproved hours to 2%, exceeding the 4% target.
Project Executive
Tata Consultancy Services Ltd.
08.2005 - 01.2009
- Responsible for project planning, unified billing governance, credit claim/leakage management, monthly FTE & infrastructure billing, budgeting, forecasting, and RFP support.
Sr. Process Associate
Accenture Financial Services
04.2004 - 08.2005
- Managed end-to-end contracting for USA Mid-West accounts and helped in Sarbanes-Oxley (SOX) implementation across teams.
Process Associate
Indigo Lever Shared Services
08.2003 - 04.2004
- Handled AP transactions aligned to Standard Chart of Accounts (SCOA) and contributed to Six Sigma initiatives reducing invoice timelines through NVA elimination.
Education
MBA - Finance
Symbiosis Center For Distance Learning
Pune 04.2001 -
Bachelor's Degree in Commerce - Financial Accounting
Bangalore University
Bengaluru, India 04.2001 -
Skills
Finance Operations Excellence Strategic Leadership Data Analytics Process Improvement & Transformation Governance, Risk & Compliance People Leadership Communication & Executive Presence Stakeholder Engagements
Expertise
Procure to Pay | Collections | Quote to Order | Deal Management | Business Process Transformation | OTC Derivatives | Accounts Payable
Timeline
Supplier Data Management
Oracle India Pvt. Ltd
04.2024 - Current
Collections
Oracle India Pvt. Ltd
01.2022 - 03.2023
Quote to Order Operations
Oracle India Pvt. Ltd
07.2018 - 12.2021
Deal Management
Oracle India Pvt. Ltd
05.2016 - 06.2018
Manager
IBM India Pvt. Ltd
02.2009 - 05.2016
Project Executive
Tata Consultancy Services Ltd.
08.2005 - 01.2009
Sr. Process Associate
Accenture Financial Services
04.2004 - 08.2005
Process Associate
Indigo Lever Shared Services
08.2003 - 04.2004
MBA - Finance
Symbiosis Center For Distance Learning
04.2001 -
Bachelor's Degree in Commerce - Financial Accounting
Bangalore University
04.2001 -