Summary
Overview
Work History
Education
Skills
INTERNSHIP
CONFERENCES AND WORKSHOP
TECHNICAL ASSISTANT
DECLARATION
Timeline
Generic
Ramkumar Sekar

Ramkumar Sekar

Global Remote Support Engineer
Bengaluru

Summary

Results-driven Global Remote Support Engineer with over 6 years of experience in semiconductor metrology and AFM systems. Specializes in installation, troubleshooting, and escalation resolution for high-value equipment. Excels at diagnosing complex failures and optimizing system performance to deliver effective technical solutions in demanding production environments.

Overview

2
2
Languages
6
6
years of professional experience

Work History

Global Remote Support Engineer

Bruker India Scientific Private Limited
Bangalore
07.2023 - Current
  • Provided real-time global remote support for troubleshooting multiple AFM systems, including MM Icon and Edge Innova. Delivered basic and application training through remote sessions to enhance user competency.
  • execute factory testing (US/Malaysia).
  • support semiconductor customers—especially tsmc—for profiler installation upgrades and related activities.

Scientific Officer

SRM Inst. Of Sci. and Tech., Nanotechnology Research Centre
Kattankulathur
08.2022 - 06.2023
  • Work focused on imaging and maintaining technical aspects of the instrument.
  • Instrument handled: SEM & AFM, GCMS, UV – Visible spectroscopy & FT-IR

Project Associate/Technician

Indian Institute of Technology Madras
Chennai
06.2020 - 07.2022
  • Prepared samples for analysis by following established protocols.
  • Conducted analysis of samples to determine imaging and elemental composition, supporting research and quality assurance.
  • Managed student scheduling for laboratory access, optimizing resource utilization and ensuring effective learning experiences.
  • Operated HR-SEM Hitachi 4800 (Japan), EDS Oxford Instruments, and Ion Sputtering (Gold and Carbon) to produce high-quality analytical results.

Education

Master of Science - Nanoscience and Nanotechnology

University of Madras
Guindy, Chennai
01-2018

Bachelor of Science - Physics

Thiruvalluvar University
Vellore
01-2014

Skills

Technical support

Remote diagnostics

Application support

Remote assistance

Troubleshooting skills

Incident Resolution

Service Quality

System Configuration

Remote Monitoring

User Testing

Teamwork and collaboration

INTERNSHIP

  • Selected for (21 days) “Summer Internship Programme in Physics (STPIP-2017)” conducted by The Academy of Sciences, Chennai & Science City & Department of Nuclear Physics, University of Madras, Chennai.
  • Lab visits to IIT Madras, IGCAR Kalpakkam, and Crystal Growth Centre Anna University.
  • Attended lectures and practical sessions

CONFERENCES AND WORKSHOP

  • Participated in a Workshop on “Corrosion Control in Biomedical Devices” at Anna University, Chennai.
  • Participated in “Summer Training Programme in Physics 2017” organised by the Academy of Sciences, Chennai & Science City & Department of Nuclear Physics, University of Madras, Chennai.
  • Participated in a day Workshop on “Principles and Applications of Nanoscience and Nanotechnology”, conducted by the Department of Higher Education at Science City, Chennai.
  • Participated in “Chennai Science Festival 2017” on the theme “Sustainable Water Management and Agriculture” organized by the Science City at Queen Mary’s College, Chennai.
  • Participated in “Chennai Nanogathering’2017” held at University of Madras, Guindy Campus, Chennai organized by the National Centre for Nanoscience and Nanotechnology (NCNSNT), University of Madras, Guindy Campus, Chennai.
  • Participated in “International Seminar on Advanced Nanomaterials’2018 (ISAN-2018)” held at University of Madras, Guindy Campus, Chennai organized by NCNSNT, University of Madras, Guindy Campus, Chennai.

TECHNICAL ASSISTANT

Worked as a Technical assistant through the “Earn While You Learn” scheme during my final year post-graduation at (NCNSNT) Instrumentation Centre, University of Madras.

DECLARATION

I hereby declare that the information provided above is true and accurate to the best of my knowledge and belief. I take full responsibility for the correctness of the details furnished.  

Date: 

Place:

Timeline

Global Remote Support Engineer

Bruker India Scientific Private Limited
07.2023 - Current

Scientific Officer

SRM Inst. Of Sci. and Tech., Nanotechnology Research Centre
08.2022 - 06.2023

Project Associate/Technician

Indian Institute of Technology Madras
06.2020 - 07.2022

Bachelor of Science - Physics

Thiruvalluvar University

Master of Science - Nanoscience and Nanotechnology

University of Madras
Ramkumar SekarGlobal Remote Support Engineer