RAMNIK BANSAL

Company Overview: Granicus provides cloud-based solutions, empowering governments to enhance transparency, citizen engagement, and operational efficiency through AI-driven platforms.

Key Responsibilities:

• Evaluated emerging technologies for integration into existing systems and frameworks.
• Lead Technical Architect driving innovation across the SaaS ecosystem with GenAI & Agentic AI adoption.
• Architect scalable, secure solutions across Saas, Paas and AI platforms.
• Mentor cross-functional teams, aligning delivery with business, and fostering collaboration.
• Engage with C-suite executives and stakeholders to define and deliver strategic solutions.
• Transform the partner ecosystem via seamless integration and automated data exchange.
• Analyzed system performance and recommended enhancements for improved efficiency.
• Maintained knowledge base of best practices related to technical architecture designs.

Company Overview: A leading global financial services firm that provides investment banking, market-making, and asset management services.

Key Responsibilities:

• Led cross-functional teams to develop strategic initiatives for financial services.
• Led the design and development of complex external integrations with a focus on scalability, security, and performance.
• Provided strategic guidance on environment management, release management, code review & versioning, and deployment methodologies.
• Spearheaded the setup Architecture & Design Review board, helping teams to collaborate and speed up the approvals.
• Recruited, trained, supervised, evaluated and mentored technical leads & Architects.
• Collaborated with senior leadership to align departmental goals with corporate strategy.

Company Overview: A leading customer relationship management software company that provides solutions for sales and customer service.

Key Responsibilities:

• Collaborated with client stakeholders to define business requirements, deliverables, and set expectations.
• Architected and documented comprehensive technical solutions that align with business goals.
• Lead technical design sessions to develop scalable, performance-driven solutions.
• Assisted senior management in developing long-term strategies for improving system scalability and reliability.
• Troubleshot and debugged complex issues, providing expert technical guidance.
• Reviewed and optimized existing architectures for improved performance and reliability.
• Facilitated workshops to gather stakeholder feedback on architectural decisions.

Company Overview: An international financial services company providing asset management and other financial services.

Key Responsibilities:

• Designed architectural solutions to enhance system performance and reliability.
• Led architectural review sessions to ensure adherence to best practices and standards.
• Develop custom solutions to meet customer requirements using No/Low/Pro code tools such as LWC, Flows, Apex Triggers and Classes.
• Identify opportunities for automation and process optimization within existing Salesforce environments.
• Create integrations with third-party systems and web services using REST API, SOAP API, Bulk API, Streaming API.

Company Overview: A leading digital wallet and e-commerce platform in India.

Key Responsibilities:

• Fostered relationships with key stakeholders to drive strategic partnerships and collaborations.
• Led Salesforce implementation projects for a diverse line of businesses.
• Developed comprehensive documentation for system processes and user training materials.
• Evaluated emerging technologies for potential implementation in business processes.

Company Overview: An Indian e-commerce company.

Key Responsibilities:

• Established Salesforce Center of Excellence (COE) and developed a Go-To-Market strategy.
• Championed the crafting of solutions adhering to best practices and governance standards.
• Developed data migration processes resulting in a significant reduction in data duplication.