Visionary Technology & Engineering Executive with 23+ years of experience building, scaling, and transforming global engineering organizations, Global Capability Centers (GCCs), and enterprise IT/infrastructure platforms. Proven leader in healthcare-fintech, retail/e-commerce, travel, AdTech, and agri-tech sectors. Founder of an AI-driven agri-tech venture, demonstrating end-to-end entrepreneurial leadership. Expertise in Cloud & Hybrid-Cloud Transformation (AWS, Azure, GCP), Platform Engineering, DevOps/SRE/AIOps, Cybersecurity & Regulatory Compliance (HIPAA, PCI DSS, GDPR, SOC 2, ISO 27001), M&A Technology Integration, and enterprise-scale AI/GenAI adoption (LLM, RAG, Agentic AI, GitHub Copilot). Successfully led distributed teams of up to 180+ engineers, managed P&Ls of $40M-$50M+, and consistently delivered 97% on-time project execution. Recognized with a Bravo Award for platform modernization and a Registered Independent Director.
Datacenter, Cloud, Systems, Storage & Engineering Operations • Managed a 25,000 sq. ft. engineering datacenter and multidisciplinary cloud, systems, storage and operations teams. • Designed and delivered VMware-based Global Labs as a Service / private cloud capability, generating approximately $400K year-over-year value/savings in different versions of the role record. • Led datacenter virtualization, storage architecture, SAN fabric design and Infrastructure as a Service initiatives. • Planned and executed a zero-downtime datacenter relocation, with documented savings ranging from approximately $450K to $800K across resume versions. • Established Centers of Excellence and supported IT integration during M&A-related transitions. • Led talent acquisition, performance management, capacity planning, infrastructure optimization and vendor operations. • Drove green datacenter initiatives through automated shutdown and decommissioning of idle/end-of-life systems.
Enterprise Server & Storage Support • Provided enterprise technical support for Dell PowerEdge servers and Latitude systems. • Resolved approximately 15 complex technical issues per day in one documented role version, achieving approximately 98% customer satisfaction. • Supported configuration, triage, problem resolution and operational support; identified recurring issues and provided engineering feedback. • Created and maintained knowledge-base content for support teams.