Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Ramprasad Sagar Askani

Hyderabad

Overview

8
8
years of professional experience

Work History

Assistant Manager B2B & Offline Operations

DocTutorials EduTech Pvt Ltd
Hyderabad
04.2022 - Current
  • Managing nationwide B2B offline projects and overall business operations across India.
  • Expertise in drafting MoUs with medical colleges, overseeing renewals, and financials.
  • Facilitating student app activations. Engaged with students to increase app usage, while maintaining regular communication with college management to address queries and provide updates.
  • Scheduling and coordinating logistics for offline, face-to-face classes in the Medical College campus.
  • Coordinated schedules with national-level faculty for offline centers across three cities, ensuring seamless logistics for smooth operational execution.
  • Managed the notes department, overseeing content creation, proofreading, author approvals, printing coordination, book dispatch, and warehouse maintenance.
  • Managed the warehouse team, providing regular updates on sales received versus products dispatched and maintaining accurate tracking of inventory metrics.
  • Led the DOP team in coordinating shoots, managing schedules, liaising with cameramen/videographers, following up with faculty on availability, and arranging logistics for smooth operations.

Medical Fullfillment Specialist

eHealth Technologies
Hyderabad
06.2021 - 03.2022
  • Collaborated with the Medical Diagnostics and Imaging Department to manage and analyze diagnostic reports.
  • Created and processed orders based on specific requirements, ensuring timely submission to the workflow queue for further case or claim handling by team members.
  • Reviewed and verified diagnostic reports for accuracy and alignment with the diagnosis, ensuring consistency with the prescribed tests as indicated by the prescriber.
  • Promoted to the Pushing Team within three months of joining the organization, responsible for finalizing and dispatching reports to patients' homes and physician offices.
  • Coached new full-time employees by providing comprehensive training on workflow processes and offering support throughout their probation period to ensure a smooth transition and effective performance.

Senior Business Operations Coordinator

Optum Global Solutions
HYDERABAD
06.2017 - 06.2021
  • Managed pharmaceutical benefit claims, including verifying active profiles, eligibility, coverage, and plan type. Provided detailed coverage information to patients, communicated with physicians' offices regarding claims, and sought approval from insurance companies or clients as required.
  • Joined the IRIS testing team to evaluate the functionality of system parameters, analyzing real-time behavioral changes in reports. Communicated outcomes to the product owner and collaborated with the coding team to suggest improvements for enhancing system functionality and usability.
  • Selected twice as a Voice of People (VOP) representative to bridge communication gaps between employees and senior management. Facilitated the delivery of employee feedback, addressing queries, and promoting solutions to enhance work-life balance and overall workplace satisfaction.
  • Served as an MIS Specialist, responsible for monitoring performance metrics of 180 full-time employees, including production output, targets, goal achievement, break times, and adherence to schedules, ensuring optimal operational efficiency.
  • Transitioned to a new operational sector to address high inventory volumes, successfully clearing the backlog within the designated TAT, alongside the team. Developed and implemented a structured Standard Operating Procedure (SOP) to ensure consistent and efficient processes moving forward.
  • Served as a coach, leading and supporting a team of new employees from their first day on the production floor through the completion of the ramp-up phase, ensuring smooth onboarding and performance development.

Pharma Benefit Analyst

Artech Info Tech
HYDERABAD
08.2016 - 03.2017
  • Managed pharmaceutical benefit claims, including patient insurance coverage, prior authorizations, and eligibility checks.
  • Collaborated on various projects to clear high inventory in specialty pharmacy processes.
  • Possess hands-on experience in handling specialty pharmacy medication claims, particularly in oncology and other specialized treatments.

Education

Bachelor of Science - Pharmacy

Malla Reddy College of Pharmacy
HYDERABAD
06-2016

Skills

  • Task Delegation
  • Product and service knowledge
  • Employee Performance Evaluations
  • Customer Relations
  • Workload Management
  • Microsoft Office expertise
  • Operations Management
  • Employee Scheduling

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

Accomplishments

  • Excellence in Performance Award: Recognized for outstanding contributions to team goals and achieving top performance metrics over multiple quarters.
  • Employee of the Month: Honored for exceptional dedication and service, demonstrating a commitment to excellence and teamwork.
  • Leadership Award: Recognized for coaching and mentoring new employees, facilitating a smooth onboarding process, and enhancing team productivity.
  • Innovation Award: Received for developing and implementing a new Standard Operating Procedure (SOP) that streamlined processes and improved overall performance.

Timeline

Assistant Manager B2B & Offline Operations

DocTutorials EduTech Pvt Ltd
04.2022 - Current

Medical Fullfillment Specialist

eHealth Technologies
06.2021 - 03.2022

Senior Business Operations Coordinator

Optum Global Solutions
06.2017 - 06.2021

Pharma Benefit Analyst

Artech Info Tech
08.2016 - 03.2017

Bachelor of Science - Pharmacy

Malla Reddy College of Pharmacy

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Ramprasad Sagar Askani