Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ramsha Jafri

Bengaluru

Summary

At Akasa Air, I spearheaded initiatives to enhance teamwork and safety, significantly improving passenger satisfaction and punctuality. My expertise in emergency response and interpersonal communications fostered a secure, welcoming environment onboard, showcasing my ability to lead and innovate in high-pressure situations. Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Experience with US-based airlines as valued member of cabin crew.

Overview

1
1
year of professional experience

Work History

Cabin Crew

Akasa Air
Bengaluru
07.2023 - Current
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
  • Assisted passengers with special needs, providing personalized care and support throughout the flight.
  • Contributed to airline''s reputation for punctuality by swiftly completing cabin preparation tasks prior to passenger boarding.
  • Maximized passenger comfort by attending to individual requests, adjusting cabin temperature, and distributing blankets or pillows as needed.

Education

Moti Kasturi English Higher Secondary School
04.2016

Bachelor Of Science - Biotechnology

Future Vision Colle6
Ujjain
04.2021

Biology

Moti Kasturi English Higher Secondary School
04.2018

Skills

Team Building

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Cabin Crew

Akasa Air
07.2023 - Current

Moti Kasturi English Higher Secondary School

Bachelor Of Science - Biotechnology

Future Vision Colle6

Biology

Moti Kasturi English Higher Secondary School
Ramsha Jafri