Hi, I’m
Ramsheed Kochi Peedikayil
Kannur
Summary
Industry driven Senior Consultant with 11 years' experience in the Linux and Infrastructure consulting field. Adept in collaborative problem solving, risk management and creative solutions. Eager to leverage the technical expertise to meet the expectations of the organization and its clients. Seeking to collaborate with a diverse team and aspire to excel in tandem with the cutting-edge technology and services offered by the company.
Overview
12
years of professional experience
Work History
Infosys Ltd.
Senior Consultant Infrastructure Management
11.2021 - Current
Job overview
- Part of Global Operations team delivering IT infrastructure consulatation and support by adhering to IT Service Management (ITSM) principles.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
- Well-versed in Change Management, Incident Management, and Problem
- Managed various operating systems, including SUSE, RedHat, CentOS, and Ubuntu Server.
- Provisioning new physical servers, virtual machines (VMs), creating VMware templates, and performing patching/upgrades for operating systems.
- Automation through Ansible and Bash Scripting to enhance operational efficiency.
- Offline/online package installations to ensure seamless software and application deployment.
- User management, disk management, and access management for streamlined system administration
Poornam Info Vision Private
Senior Software Engineer
04.2020 - 11.2021
Job overview
- Team Lead for providing technical and operations support for Web Hosting Client.
- Engaged in remote administration of Linux and Windows servers for major web hosting clients, delivering L2/L3 support to customers.
- Key responsibilities involve provisioning Windows and Linux servers, deploying Control Panels (Plesk & cPanel), installing kernel updates and patches, managing users, monitoring and tuning performance, executing backup and restore operations, and overseeing Webserver, DNS, Database, and Mail Server functions, including disk management.
- Proficient in troubleshooting L2/L3 issues across Hosting Servers, implementing server hardening measures, and preventing spamming.
- Executed and deployed Shared and Dedicated servers.
- Demonstrated expertise in provisioning and managing private and cloud VMs through Virtuozzo, XCP nodes, and OnApp Cloud interface for XEN and KVM hypervisors.
- Conducted server monitoring using SolarWinds and Nagios.
Gulf Target General Contracting and Transporting L
IT Manager
01.2014 - 02.2020
Job overview
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Overseeing hardware and software deployments, maintenance, and audits.
- Directing IT budgets, expenditures, and procurement of hardware and software.
- Managing diverse components, including Windows Server 2008/12 Domain Controller, Linux application server, Active Directory users, databases, end-user workstations, and desktops.
- Supervising internal network infrastructure, encompassing TCP/IP, routers, firewalls, NAS, network printers, switches, CCTV, access points, biometric access control, wireless APs, and Windows Network and Domain Services.
- Reporting directly to Deputy General Manager.
- Efficiently managing data backup and restoration procedures utilizing QNAP NAS.
- Communicating with end-users regarding service outages, system upgrades, service improvements, implementations, and retirements.
- Overseeing recruitment and hiring of new IT staff.
Poornam Info Vision Private
Software Engineer
05.2012 - 07.2013
Job overview
- Involved in remote Server Administration of Linux and Windows servers for major web hosting clients.
- Key responsibilities include provisioning of Windows and Linux servers and Control Panel (Plesk & cPanel) deployment - Installing Kernel updates and Patches – User Management - Performance monitoring and Tuning - Backup and Restore - Web Server, DNS, Database and Mail Server Management - Disk management.
- Troubleshooting L2/L3 issues on Servers, Websites, Email servers etc.
- Deployment of Shared, Dedicated and Virtual private servers
- Server Monitoring and load balancing
Education
Cochin University of Science & TechnologyKochi, India
Bachelor of Technology from Computer Science And Engineering
05.2012
University Overview
- Final Grade: 70.4%
Skills
- Digital Transformation
- Teamwork mindset
- Linux server Administration
- Unix/Bash Scripting, Ansible
- Docker, AWS and Azure basics
- L2 and L3 Linux Technical Support
- DNS and Domain Management
- Disk management and LVM
- Web Servers: - Apache, IIS, and Nginx
- Mail Servers: - Exim, Postfix, QMail
- Hosting Control panel: - cPanel & Plesk
- QNAP NFS, R1soft, Data/website migration, backups, and data restoration
- Basic Network Management through CISCO Routers and Switches
- Windows and Linux Firewall management
- OnApp Cloud and VMware Virtual Server Management
- Monitoring Tools: Nagios, SolarWinds
- MS Office
Languages
English
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Malayalam
Bilingual or Proficient (C2)
Timeline
Senior Consultant Infrastructure Management
Infosys Ltd.
11.2021 - Current
Senior Software Engineer
Poornam Info Vision Private
04.2020 - 11.2021
IT Manager
Gulf Target General Contracting and Transporting L
01.2014 - 02.2020
Software Engineer
Poornam Info Vision Private
05.2012 - 07.2013
Cochin University of Science & Technology
Bachelor of Technology from Computer Science And Engineering